Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
8.9 /10
CX Score
9.1 /10
Asana
8.9 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

Filter By

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 83

Task Management

86

Collaboration

86

API Integration

84

Conversations & Feedback

83

Check-ins and Reviews

83

Goal Setting

83

Milestones/Calendar Tracking

83

Dashboards and Reporting

83

OKR Alignment

82

Real-Time Visualization

82

Templates

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

84

Business Value Created

83

Ease of Customization

83

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Quality of Features

81

Vendor Support

81

Ease of IT Administration

80

Asana Reviews

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Unlock Efficiency and Streamline Workflow

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana shines with its user-friendly interface, making complex projects clear for any team. While powerful, it might lack features like built-in time tracking for some users.

What do you dislike most about this product?

For users who rely heavily on time tracking or social media promotion, Asana might feel incomplete. While it integrates well with other tools, having built-in time tracking or native social media connectors would eliminate the need to jump between platforms.

What recommendations would you give to someone considering this product?

Write a humanized review in a single paragraph

Pros

  • Efficient Service
  • Respectful
  • Client's Interest First
  • Generous Negotitation

Joe K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

The breath of features available at no cost is so amazing

What is your favorite aspect of this product?

Ease of use and ability to see clear outline of where your tasks and project stage is at.

What do you dislike most about this product?

nothing yet.

What recommendations would you give to someone considering this product?

To try it and they won't be disappointed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Katie M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Asana has benefits no matter how you use it

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The collaboration and efficiency that it generates is unmatched! I personally use Asana daily for planning a master marketing calendar, personal task management, directly managing another employee's tasks, and for cross-department project management. The versatility of the product is wonderful, and it's exciting to see how many new features are being introduced to remain competitive in the AI landscape.

What is your favorite aspect of this product?

I love that Asana can be at straightforward and simple or as complex and detailed as you want. It's a very user-friendly platform, but there is so much flexibility in customizing fields, rules, or even just how the information is displayed to you personally to adapt to any user preference. It really lends itself to transparency in project management so that everyone can see what is going on and doesn't need to constantly ask for status updates. There are also so many app integrations and features like rules and templates, so automation is a breeze. Asana truly does the heavy lifting for you!

What do you dislike most about this product?

I wish that the option to mark-up attachments on tasks was something that came with our current plan. It looks like Asana has changed pricing tiers and renamed packages, so hopefully this is something that will be addressed with our renewal in the next few months! The only other critique I have at this point is sometimes the user setup and permissions can be difficult to adjust, and access to some of the customization options (such as custom fields) require admin-level changes.

What recommendations would you give to someone considering this product?

Definitely give the free version a try to see if it helps your personal task management and if you like the interface. Have a few colleagues test it out too. If you decide to go for the paid version, I think you will notice the benefits very quickly!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Cons

  • Leverages Incumbent Status