Asana Customer Reviews 2026 | Objectives and Key Results

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Asana

Composite Score

8.9 /10

CX Score

9.1 /10

144 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

6 Top Rated Features

2024

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Respectful
Enables Productivity
Helps Innovate

Feature Ratings

Average 83

Task Management

Collaboration

API Integration

Conversations & Feedback

Check-ins and Reviews

Goal Setting

Milestones/Calendar Tracking

Dashboards and Reporting

OKR Alignment

Real-Time Visualization

Templates

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of IT Administration

Also Featured in...

Task Management

Score 9.0

View Asana in this category (opens in a new tab)

Product Management

Score 9.0

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Asana Reviews

Abhishek R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

My projects are kept track of by portfolio view

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana's portfolio view is better than Airtable's for keeping an eye on many projects at once, and its dashboard makes it easy to see the state at a glance. It's my digital control station for keeping everything in order.

What is your favorite aspect of this product?

In my portfolios, I keep track of all of my projects, such as "site redesign," with progress bars and risks marked, such as tasks that are past due. I don't have to open each board to get to details like job counts. My boss liked how the office syncs portfolios to sheets for high-level reports.

What do you dislike most about this product?

At $30.49 a month, portfolios are only available to businesses, so small teams can't use them. When I had more than 20 projects open, the view took a long time to load, and a panel customization went wrong once, hiding important stats. It took days for the boards to find a fix, which pushed back my review.

What recommendations would you give to someone considering this product?

Support's bot wasn't helpful either. The view in Asana is great for portfolio managers to keep an eye on things, but pay for business and test performance.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Nathi S.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Great for long-term planning.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana’s timeline beats airtable for mapping multi-month projects, with dependencies that keep goals aligned. it’s my roadmap for big visions.

What is your favorite aspect of this product?

The milestones highlight key deliverables, like “launch beta,” for focus. i can link tasks across projects, tying short-term wins to long-term goals. the advanced search finds old plans fast.

What do you dislike most about this product?

Reporting tools are basic without premium, limiting strategic insights.

What recommendations would you give to someone considering this product?

For long-term strategies, asana’s timeline fuels steady progress.

Pros

Helps Innovate
Enables Productivity
Caring
Client Friendly Policies

Amir H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

sharp for budget tracking

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

asana’s clearer than excel for monitoring project budgets, with custom fields that log costs. it’s my ledger for financial oversight.

What is your favorite aspect of this product?

i can add a “budget” field to tasks, tracking expenses like vendor fees. the portfolio view shows budget health across projects, flagging overruns. the google sheets integration exports data for deeper analysis.

What do you dislike most about this product?

no native currency conversion for global projects, which complicates tracking.

What recommendations would you give to someone considering this product?

for budget-conscious projects, asana’s fields keep spending in check.

Pros

Continually Improving Product
Performance Enhancing
Respectful
Client's Interest First

Cons

Vendor Friendly Policies
Less Productive
Charges for Enhancements

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Asana Ratings

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

API Integration Can connect two or more applications using their application programming interfaces (APIs) to exchange data and functionality.

Conversations & Feedback Request, gather, and track informal feedback on individuals or teams to motivate and progress them.

Check-ins and Reviews Timely check-ins and reviews within a team to ensure that progress is made regularly and problems are identified early.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes.

Milestones/Calendar Tracking Important dates and milestones for individuals/teams are managed in an internal calendar for goal tracking and task completion.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

OKR Alignment Set, collaborate, align and track progress towards OKRs both vertically and horizontally.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Templates Curated templates for teams, managers, or employees for tracking OKRs, development plans, performance and more.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Task Management

Product Management

Project Management - Enterprise

Asana Reviews

Abhishek R.

My projects are kept track of by portfolio view

Likeliness to Recommend

Pros

Nathi S.

Great for long-term planning.

Likeliness to Recommend

Pros

Amir H.

sharp for budget tracking

Likeliness to Recommend

Pros

Cons

Feature Ratings

Task Management

Collaboration

API Integration

Conversations & Feedback

Check-ins and Reviews

Goal Setting

Milestones/Calendar Tracking

Dashboards and Reporting

OKR Alignment

Real-Time Visualization

Templates

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of IT Administration