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Asana Logo
Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Time & Expense Tracking

83

Reporting

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Carla B.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Excellent.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It is a very useful tool to work from any place in my activities, tasks and projects, it is ideal not to forget anything and always follow the changes of the processes within the groups. Easy to use, with an aesthetic and intuitive interface, affordable and very reliable.

What is your favorite aspect of this product?

I am a perfectionist, with Asana I can make sure that the tasks assigned are being executed correctly, it helps me to bring order and efficiency. We can all participate in one place that we can also access from our smartphones, we go in one tune where Asana supplies us with numerous collaborative functions. Not only for my work, it gives me satisfaction to be able to list my daily activities with Asana, classify and remember my commitments.

What do you dislike most about this product?

It is not a very complex tool but there is definitely a learning curve, if you don't take the time to familiarize yourself with Asana it will be confusing.

What recommendations would you give to someone considering this product?

You have to give it a chance, it is one of the most recognized for the administration of tasks and projects, it has many functions to try.

Pros

  • Reliable
  • Transparent
  • Performance Enhancing
  • Trustworthy
  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Amazing with milestone tracking for projects.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stanley K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

"Good thread of communication"

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

• It has a calendar, ordered by the delivery dates of the different tasks. • You can organize the tasks to your liking: By due date, by assigned, etc.

What is your favorite aspect of this product?

I like Asana because it offers something that other collaboration tools don't: • Asana is visually simple and intuitive. Its task management interface uses kanban-style cards to visually organize tasks, statuses, and deadlines. • Asana integrates with your files and applications for ongoing collaboration. You can attach different files in tasks, from images to audios. (Best of all, it's archived in Asana) • Allows file creation and sharing: to create, store and share files and documents with your team. (Examples: Dropbox, Google Drive, Box).

What do you dislike most about this product?

No derogatory comments, great personal experience.

What recommendations would you give to someone considering this product?

Lightweight and uncluttered, learning Asana is a very simple process, making it a great option for users who haven't worked with any online collaboration tools before. Asana is also good for small, growing teams that work closely together and don't need a ton of project management features or resources up front.

Pros

  • Saves Time
  • Helps Innovate
  • Trustworthy
  • Efficient Service

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