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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Paul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Streamlined Collaboration for Dev Teams

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

It offers everything from Kanban boards to detailed Gantt charts, making it easy to track progress and deadlines

What is your favorite aspect of this product?

I use it to track feature development, QA, and deployment stages. The integration with GitHub is another lifesaver—it automatically updates tasks when code commits are made, keeping everyone aligned

What do you dislike most about this product?

Detailed analytics on sprint velocity or team productivity often require exporting data to external tools.

What recommendations would you give to someone considering this product?

Just be ready to supplement it with additional reporting tools if you need deeper insights into team performance.

Pros

  • Enables Productivity
  • Caring
  • Fair
  • Friendly Negotiation

curtis M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Tasked and Thriving: A Journey with Asana.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana has been the force behind our team’s ability to juggle multiple projects without dropping the ball. It goes beyond project management. The way it organizes tasks and timelines into digestible chunks has kept us on schedule more times than I can count. Its visual approach to workflows, especially the board view, makes even the most complex project feel manageable.

What is your favorite aspect of this product?

What I appreciate most is how Asana caters to different working styles. While I’m a fan of the timeline view for planning, my colleagues swear by the calendar view to see deadlines at a glance. The way it allows you to seamlessly toggle between these views means the tool adapts to you, not the other way around. And let's talk about automations—those little time-savers that send reminders or move tasks to the next phase with zero manual effort? Brilliant.

What do you dislike most about this product?

The search functionality could use some fine-tuning. When you’re dealing with hundreds of tasks, a more intuitive search would make finding things quicker.

What recommendations would you give to someone considering this product?

People know exactly what’s expected of them and when, which reduces back-and-forth and misunderstandings. Plus, the transparency means team members can step in to help if someone’s falling behind—a big deal during crunch times. It is definitely worth a shot

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martin S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to coordinate

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The visual workflows in Asana make it easy to coordinate between copywriters, designers, and developers while ensuring deadlines don’t slip through the cracks.

What is your favorite aspect of this product?

I recently managed a product launch email series, and the boards kept everything on track. The custom templates are another winner; we’ve built a reusable template for campaigns, saving hours of setup time.

What do you dislike most about this product?

The dependencies feature is useful but could benefit from more visual clarity—sometimes it’s hard to tell what’s holding up a task without digging into the details.

What recommendations would you give to someone considering this product?

don’t forget to leverage Asana’s integration with email marketing tools like Mailchimp or HubSpot—it can save you tons of manual updates

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Over Delivered
  • Helps Innovate

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