What is Asana?
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Asana?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
List Tasks
Task Assignment
Task Categorization
Task Status
Task Prioritization
Due Dates
Shared Task List
Calendar View
Drag and Drop Prioritization
Add Notes
Notifications
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Asana Reviews
Sean S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Unified Visibility for Rapid Decision-Making
Likeliness to Recommend
What differentiates Asana from other similar products?
I use Zapier and Workato automation to connect error alerts from our database monitoring tools (such as SolarWinds DPA and Quest Spotlight) to Asana. This creates tracked tasks in Asana when resource utilization thresholds are breached, providing a detailed time-stamped audit trail from issue detection to resolution. Asana's integration with ServiceNow enhances our workflow by generating tickets linked to Asana tasks. This sync ensures that updates in either system reflect status changes, facilitating communication between the first responder and downstream app support teams.
What is your favorite aspect of this product?
Asana's unified visibility is crucial for making quick escalation decisions, particularly when incidents require additional infrastructure troubleshooting based on factors such as user impact and peak traffic cycles. Dashboards consolidate all currently active database issues, enabling me to prioritize severity and allocate staffing accordingly.
What do you dislike most about this product?
Although Asana's UI may lack some refinement, the platform's flexibility in synchronizing tasks, conversations, and documentation across integrated systems has become indispensable for seamlessly managing database incidents.
What recommendations would you give to someone considering this product?
Its approach to incident tracking processes has been redefined, which is why I recommend it for monitoring incidents across disparate tools and exploring the transformative potential of connecting these ecosystems with a platform like Asana.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2024
Great features, simple to use
Likeliness to Recommend
What differentiates Asana from other similar products?
Intuitive, nobody needed an introduction course on how to use the platform
What is your favorite aspect of this product?
Visually it's great to figure out what is next
What do you dislike most about this product?
Not too applicable
What recommendations would you give to someone considering this product?
Give it a whirl with a small team first, and roll out from there
Pros
- Trustworthy
- Effective Service
- Caring
- Client Friendly Policies
Cons
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
Claudia M.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2024
Easy to use product.
Likeliness to Recommend
What differentiates Asana from other similar products?
It is really easy to use.
What is your favorite aspect of this product?
User-friendly.
What do you dislike most about this product?
nothing yet.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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