Arctic Wolf Aurora Platform Logo
Arctic Wolf Aurora Platform Logo
Arctic Wolf Networks

Arctic Wolf Aurora Platform

Composite Score
6.5 /10
CX Score
6.3 /10
Category
Arctic Wolf Aurora Platform
6.5 /10

What is Arctic Wolf Aurora Platform?

Arctic Wolf®, the leader in security operations, has acquired Cylance (formerly Blackberry Cybersecurity), a pioneer of AI-based endpoint security. With this acquisition, Arctic Wolf ushers in a new era of simplicity and efficacy to the endpoint security market that will deliver the security outcomes endpoint security customers have been struggling to achieve for years.

Company Details


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Arctic Wolf Aurora Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

67 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arctic Wolf Aurora Platform?

0% Negative
15% Neutral
85% Positive

Pros

  • Respectful
  • Generous Negotitation
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered
  • Vendor's Interest First
  • Charges for Enhancements

Feature Ratings

Average 78

Continuous Monitoring

82

Machine Learning

81

Automated Threat Response

79

Whitelisting Blacklisting

78

Intrusion Detection Prevention

78

Task Prioritization

76

IOC Tools

75

IOC Consumption

72

Malware Identification Accuracy

70

Behavioural Analytics

69

Agent Efficiency

67

Vendor Capability Ratings

Average 73

Quality of Features

80

Ease of IT Administration

78

Usability and Intuitiveness

75

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Ease of Implementation

74

Business Value Created

74

Breadth of Features

72

Ease of Customization

71

Vendor Support

71

Availability and Quality of Training

62

Arctic Wolf Aurora Platform Reviews

Anuj V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

AI & ML powered cybersecurity solution for all !

Likeliness to Recommend

9 /10

What differentiates Arctic Wolf Aurora Platform from other similar products?

BlackBerry Cylance Endpoint has several differentiators which makes it the best in the market and businesses prefer the same over other cybersecurity solution. The solution is powered by advance AI and ML technology for detecting and preventing threats in proactive manner with detailed behavioral analysis about threat hunting. The software is quite advanced in threat identification and detection and is cost effective in comparison to other competitive products. The software offers unified management solution for threat hunting and ensure complete restriction of malware and ransomware into the system.

What is your favorite aspect of this product?

Threat prevention through advanced AI and ML system. It follows proactive and reactive measure for identification of threats and endpoints real time and acts as a game changer in cybersecurity space. Safeguarding IT systems from threat attempts is crucial and reducing such incidents in IT system is extremely important. The software is available in multiple subscription models and is quite compelling for users to stick to such easy going cybersecurity platform

What do you dislike most about this product?

No dislikes, No issues.

What recommendations would you give to someone considering this product?

It is crucial for businesses to identify the business needs first and then start engaging with their business and work as per organization requirements. Seamless integration is most important and should be thoroughly checked upon during trial period.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelly S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2026

Decent product

Likeliness to Recommend

8 /10

What differentiates Arctic Wolf Aurora Platform from other similar products?

They reduced their price for a healthcare company, but working with them hasn't been great

What is your favorite aspect of this product?

Identifies things that I don't have easy vision into

What do you dislike most about this product?

Unwillingness to change meeting schedule so I can have a consistent review of my account.

What recommendations would you give to someone considering this product?

It is hard to identfy what you would have to do get better account oversight, maybe not be a small customer.

Pros

  • Trustworthy
  • Respectful
  • Saves Time
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Josh C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

AW is a great software but has its blimishes

Likeliness to Recommend

8 /10

What differentiates Arctic Wolf Aurora Platform from other similar products?

Honestly I haven’t seen competitors during the time that we have used them

What is your favorite aspect of this product?

24/7 Soc and having our back when we can’t be there

What do you dislike most about this product?

Things you need to do for the product to talk is frustrating. Uses sysmon and they don’t support that

What recommendations would you give to someone considering this product?

Remove sysmon

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Acts with Integrity

Cons

  • Under Delivered