What is Arctic Wolf Aurora Platform?
Arctic Wolf®, the leader in security operations, has acquired Cylance (formerly Blackberry Cybersecurity), a pioneer of AI-based endpoint security. With this acquisition, Arctic Wolf ushers in a new era of simplicity and efficacy to the endpoint security market that will deliver the security outcomes endpoint security customers have been struggling to achieve for years.
Company Details
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Get AssistanceArctic Wolf Aurora Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
67 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arctic Wolf Aurora Platform?
Pros
- Respectful
- Generous Negotitation
- Trustworthy
- Efficient Service
Cons
- Under Delivered
- Vendor's Interest First
- Charges for Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Continuous Monitoring
Machine Learning
Automated Threat Response
Whitelisting Blacklisting
Intrusion Detection Prevention
Task Prioritization
IOC Tools
IOC Consumption
Malware Identification Accuracy
Behavioural Analytics
Agent Efficiency
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Arctic Wolf Aurora Platform Reviews
Anuj V.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
AI & ML powered cybersecurity solution for all !
Likeliness to Recommend
What differentiates Arctic Wolf Aurora Platform from other similar products?
BlackBerry Cylance Endpoint has several differentiators which makes it the best in the market and businesses prefer the same over other cybersecurity solution. The solution is powered by advance AI and ML technology for detecting and preventing threats in proactive manner with detailed behavioral analysis about threat hunting. The software is quite advanced in threat identification and detection and is cost effective in comparison to other competitive products. The software offers unified management solution for threat hunting and ensure complete restriction of malware and ransomware into the system.
What is your favorite aspect of this product?
Threat prevention through advanced AI and ML system. It follows proactive and reactive measure for identification of threats and endpoints real time and acts as a game changer in cybersecurity space. Safeguarding IT systems from threat attempts is crucial and reducing such incidents in IT system is extremely important. The software is available in multiple subscription models and is quite compelling for users to stick to such easy going cybersecurity platform
What do you dislike most about this product?
No dislikes, No issues.
What recommendations would you give to someone considering this product?
It is crucial for businesses to identify the business needs first and then start engaging with their business and work as per organization requirements. Seamless integration is most important and should be thoroughly checked upon during trial period.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kelly S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2026
Decent product
Likeliness to Recommend
What differentiates Arctic Wolf Aurora Platform from other similar products?
They reduced their price for a healthcare company, but working with them hasn't been great
What is your favorite aspect of this product?
Identifies things that I don't have easy vision into
What do you dislike most about this product?
Unwillingness to change meeting schedule so I can have a consistent review of my account.
What recommendations would you give to someone considering this product?
It is hard to identfy what you would have to do get better account oversight, maybe not be a small customer.
Pros
- Trustworthy
- Respectful
- Saves Time
- Client Friendly Policies
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Josh C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2026
AW is a great software but has its blimishes
Likeliness to Recommend
What differentiates Arctic Wolf Aurora Platform from other similar products?
Honestly I haven’t seen competitors during the time that we have used them
What is your favorite aspect of this product?
24/7 Soc and having our back when we can’t be there
What do you dislike most about this product?
Things you need to do for the product to talk is frustrating. Uses sysmon and they don’t support that
What recommendations would you give to someone considering this product?
Remove sysmon
Pros
- Reliable
- Efficient Service
- Effective Service
- Acts with Integrity
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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