What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
Mohammed Yusuf P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Easy To use, Reliable, Fantastic
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Its very easy to use and provides features that are really able to make IT administrators life easy.
What is your favorite aspect of this product?
Backup, restore functionality and support system.
What do you dislike most about this product?
Its ability to back up systems, restore them to different hardware or to virtual machines, or migrate them to new physical or virtual environments.
What recommendations would you give to someone considering this product?
Highly recommended to organizations relying on the fast backup and restore policy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amol G.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Robust product for backup and recovery application
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Storagecraft has variety of different products to suits a customer requirements. And a strong domain knowledge as well to help customers to get benefits and to grow their business.
What is your favorite aspect of this product?
Jarvis product
What do you dislike most about this product?
Initially was having a lot of bugs
What recommendations would you give to someone considering this product?
A strong domain knowledge will help to grow their business more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Akashdeep S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Automation and reliability factors are significant
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Automation and reliability
What is your favorite aspect of this product?
Server restore model and features
What do you dislike most about this product?
Reporting part
What recommendations would you give to someone considering this product?
Definitely worth for medium and large businesses
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing