Archer Business Resiliency Customer Reviews 2023

What is Archer Business Resiliency?

RSA Archer Business Resiliency allows you to identify and catalog your organization’s mission critical processes and systems and develop detailed business continuity and disaster recovery plans to protect your organization from disruption

Company Details

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Awards & Recognition

Archer Business Resiliency won the following awards in the Business Continuity Management category

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1 Top Rated Capabilities

1 Top Rated Features

2022

1 Top Rated Capabilities

2 Top Rated Features

2021

Archer Business Resiliency Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Archer Business Resiliency.

84 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Archer Business Resiliency?

5% Negative

15% Neutral

80% Positive

Pros

Respectful
Appreciates Incumbent Status
Security Protects
Caring

Feature Ratings

Average 82

Role-Based Access

93

Vendor Security Compliance

89

Import from other BCM Tools

87

Plan Management

84

Incident Response Planning

84

Business Impact Analysis (BIA)

83

Import from IT Management Tools

83

Incident Management

81

Contact List

81

Risk Assessment Management

80

Mobile App Capability

79

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Vendor Support

81

Availability and Quality of Training

80

Business Value Created

80

Ease of Customization

77

Breadth of Features

75

Ease of Implementation

69

Quality of Features

69

Usability and Intuitiveness

69

Ease of Data Integration

64

Product Strategy and Rate of Improvement

64

Archer Business Resiliency Reviews

Anil K.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Easy to use and very understandable

Likeliness to Recommend

9 / 10

What differentiates Archer Business Resiliency from other similar products?

IBM open pages and Servicenow

What is your favorite aspect of this product?

NO Database and easy to use

What do you dislike most about this product?

No Database

What recommendations would you give to someone considering this product?

Easy to Use better easy and

Pros

Efficient Service
Effective Service
Caring
Fair

Hotaru N.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Professional risk control

Likeliness to Recommend

9 / 10

What differentiates Archer Business Resiliency from other similar products?

Its control policies are quite advanced, mainly for those organizations that have large amounts of information, and its implementation time is quite low, it is simple once inside the system

What is your favorite aspect of this product?

What I like the most about this tool is its collaboration system, which allows us to keep all the members of the organization in the same place and be part of all the processes carried out.

What do you dislike most about this product?

I like the tool so I have no complaints about this system

What recommendations would you give to someone considering this product?

It is a flexible tool, it adapts to the various processes carried out in the company, be it finance or administrative control, or sales, it is easily adaptable and accessible

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Doesn't disappoint!

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Archer Business Resiliency

Archer Business Resiliency

What is Archer Business Resiliency?

Company Details

Need Assistance?

Awards & Recognition

Archer Business Resiliency Ratings

84 Likeliness to Recommend

Up 1Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Archer Business Resiliency?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Import from other BCM Tools Import existing BCM documentation from other BCM tools not just as attachments, but import it as data into the new tool.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Incident Management Facilitate incident response by identifying affected systems or business processes and relevant plans to be executed, and report recovery status.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Mobile App Capability Review, update, and execute plans via a mobile app.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Archer Business Resiliency Reviews

Anil K.

Easy to use and very understandable

Likeliness to Recommend

Pros

Hotaru N.

Professional risk control

Likeliness to Recommend

Pros

Doesn't disappoint!

Likeliness to Recommend

Pros

Up 1
Since last award

Feature Ratings

Role-Based Access

Vendor Security Compliance

Import from other BCM Tools

Plan Management

Incident Response Planning

Business Impact Analysis (BIA)

Import from IT Management Tools

Incident Management

Contact List

Risk Assessment Management

Mobile App Capability

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Customization

Breadth of Features

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement