Appium Customer Reviews 2026 | Mobile Application Testing

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Appium

Composite Score

8.6 /10

CX Score

9.1 /10

67 Reviews Write a Review

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What is Appium?

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

Company Details

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Awards & Recognition

Appium won the following awards in the Mobile Application Testing category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Contract Negotiation

2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Contract Negotiation

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

13 Top Rated Features

2022

Appium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appium?

0% Negative

4% Neutral

96% Positive

Pros

Helps Innovate
Saves Time
Performance Enhancing
Reliable

Feature Ratings

Average 79

Functional Testing

Automated Testing

Development Use

Browser Testing

Device and OS Versions Coverage

Process Simulation

Cloud Device Farm (Physical and Simulator)

Test Run Workflow Manager

Mobile Test Environment and Lab Management

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Also Featured in...

Test Management

Score 8.1

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Appium Reviews

Niharika A.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2026

Powerful Mobile Automation Tool

Likeliness to Recommend

9 /10

What differentiates Appium from other similar products?

From my perspective, it allows cross-platform mobile testing (Android and iOS) using the same code and supports multiple programming languages.

What is your favorite aspect of this product?

It uses simple languages like Java, Python, JavaScript and there is no need to change app code (black-box testing). Also, another important factor is- it supports both Android and iOS testing with a single automation framework.

What do you dislike most about this product?

Test execution can be slow and sometimes tests become unstable

What recommendations would you give to someone considering this product?

I would recommend learning the setup properly and using good frameworks to handle stability issues for better results

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Sunny K.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Powerful Mobile test automation

Likeliness to Recommend

10 /10

What differentiates Appium from other similar products?

Appium stands out by being open-source, cross-platform, and language-flexible, letting you test iOS, Android, and Windows apps with one API—without modifying the app.

What is your favorite aspect of this product?

My favorite aspect of Appium is its flexibility to write tests in any major programming language while supporting both iOS and Android from a single framework.

What do you dislike most about this product?

What I dislike most about Appium is that it can be slow and complex to set up, with frequent flakiness in tests, especially when handling mobile gestures or device-specific issues.

What recommendations would you give to someone considering this product?

I had recommend Appium if you need cross-platform mobile testing with language flexibility, but be prepared to invest time in setup, infrastructure, and handling test flakiness especially for complex mobile interactions.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

MADHUSUDAN G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

All You Need are Present in the Bundle!

Likeliness to Recommend

10 /10

What differentiates Appium from other similar products?

You Can Use Open Source first thing. Second is best product for tester, quality Assurance Engineers. Mostly all features are present all which you need

What is your favorite aspect of this product?

Unlimited Use All features Available

What do you dislike most about this product?

UI sometime, need more interesting

What recommendations would you give to someone considering this product?

Just Go for this Product, In a short training you will need a short learn you can use YouTube videos for the Appium official. And you can use easily

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Appium

What is Appium?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Appium Ratings

87 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Appium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Test Management

Appium Reviews

Niharika A.

Powerful Mobile Automation Tool

Likeliness to Recommend

Pros

Sunny K.

Powerful Mobile test automation

Likeliness to Recommend

Pros

MADHUSUDAN G.

All You Need are Present in the Bundle!

Likeliness to Recommend

Pros

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Process Simulation

Cloud Device Farm (Physical and Simulator)

Test Run Workflow Manager

Mobile Test Environment and Lab Management

Artifact Management

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Ease of Customization

Availability and Quality of Training

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