Appium Customer Reviews 2026 | Test Management

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Appium

Composite Score

7.9 /10

CX Score

8.2 /10

38 Reviews Write a Review

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What is Appium?

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

Company Details

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Awards & Recognition

Appium won the following awards in the Test Management category

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11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2026

Strategy and Innovation

2026

11 Top Rated Capabilities

11 Top Rated Features

2025

Strategy and Innovation

2025

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

Strategy and Innovation

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Appium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appium?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Transparent

Feature Ratings

Average 86

Test Script Editor

Artifact Traceability

Test Case Generator

Test tools integration

Analytics and Reporting

Audit Log

Test Planning

Regulatory Compliance

Test Coverage Analysis

Test Data Management

Test Environment Management

Vendor Capability Ratings

Average 86

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Mobile Application Testing

Score 8.4

View Appium in this category (opens in a new tab)

Appium Reviews

Paul F.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Gold Standard for Mobile Automation

Likeliness to Recommend

10 /10

What differentiates Appium from other similar products?

Appium is free and open-source. Even "competitors" use Appium in their products (e.g., BrowserStack, SauceLabs, etc). Other tools like Ranorex have their own mobile solutions but require a lot of configuration and setup. Appium does most of the work for you.

What is your favorite aspect of this product?

Free, open-source, and widely supported!

What do you dislike most about this product?

Creating the Appium bridge on a computer can be intimidating and frustrating at first.

What recommendations would you give to someone considering this product?

Consider using Appium in the test automation framework because it's free and widely used as the de-facto standard in mobile automation.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Akhil K.

Role: Student Academic
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Appium is the right tool for mobile automation t

Likeliness to Recommend

10 /10

What differentiates Appium from other similar products?

The great feature of Appium is that it is a great testing tool for iOS and Android, supports the Selenium webdriver, and it is open source. It is also possible to use multiple languages with it.

What is your favorite aspect of this product?

For testing Android and iOS apps, Appium is the only open source tool available. Besides testing TV apps and smart watches, Appium can also be used to test car and smartwatches.

What do you dislike most about this product?

Configuration of Appium can be complicated. Often, you'll need someone to help navigate through the process.

What recommendations would you give to someone considering this product?

Among the open source mobile app automation solutions, Appium is the most powerful

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Shilpi P.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

It is a good product

Likeliness to Recommend

7 /10

What differentiates Appium from other similar products?

Ease of use

What is your favorite aspect of this product?

the complexity level is low

What do you dislike most about this product?

very limited features

What recommendations would you give to someone considering this product?

Good investment but not for big applications

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Cons

Less Performance Enhancing
Commodity Features
Wastes Time

Appium

What is Appium?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Appium Ratings

86 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Appium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management, access and configuration of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Mobile Application Testing

Appium Reviews

Paul F.

Gold Standard for Mobile Automation

Likeliness to Recommend

Pros

Akhil K.

Appium is the right tool for mobile automation t

Likeliness to Recommend

Pros

Shilpi P.

It is a good product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Test Script Editor

Artifact Traceability

Test Case Generator

Test tools integration

Analytics and Reporting

Audit Log

Test Planning

Regulatory Compliance

Test Coverage Analysis

Test Data Management

Test Environment Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement