Appian Low-Code Automation Logo
Appian Low-Code Automation Logo
Appian

Appian Low-Code Automation

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Appian Low-Code Automation
8.1 /10

What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details


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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

1% Negative
8% Neutral
91% Positive

Pros

  • Saves Time
  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Collaboration

86

In-App Automated Workflows

86

BPMN Compliance

85

External Application Data Connectors

84

Low-Code Automation

84

Process Automation Templates

84

Process Workflow Designer

84

Content Management

84

Mobile Support

84

Process Simulation

83

Process Library

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Breadth of Features

82

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of Implementation

82

Ease of Customization

81

Business Value Created

81

Vendor Support

79

Ease of IT Administration

77

Appian Low-Code Automation Reviews

Godswill I.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Appian: Automation Powerhouse, Future Ready

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Appian differentiates itself by combining powerful low-code development with a deep focus on intelligent process automation and case management. Unlike some competitors, it offers a unified platform for building complex, enterprise-grade applications that orchestrate people, bots (RPA), and AI. Its strong business process management (BPM) roots ensure robust workflow capabilities, while the data fabric unifies disparate data sources without migration. This comprehensive approach, tailored for sophisticated organizational needs, sets Appian apart.

What is your favorite aspect of this product?

My favorite aspect of Appian Low-Code Automation is its unified data fabric. This feature is a game-changer because it allows developers to seamlessly integrate and access data from diverse, existing enterprise systems without needing to migrate it. This not only dramatically accelerates development time but also ensures data consistency and accuracy across applications. It empowers organizations to leverage their current data investments effectively, enabling smarter automation and informed decision-making without the usual integration headaches.

What do you dislike most about this product?

What I dislike most about Appian Low-Code Automation is its steep learning curve for truly advanced customization and optimization. While the low-code aspect accelerates initial development, leveraging Appian's full power for complex enterprise solutions often requires a deeper understanding of its intricate architecture, specific expression language, and best practices. This can make it challenging for citizen developers to move beyond basic applications without significant training or specialized support, potentially increasing reliance on experienced Appian developers for more sophisticated use cases.

What recommendations would you give to someone considering this product?

For someone considering Appian, I'd strongly recommend: Define your use case clearly: Appian excels in complex process automation and case management. Understand if your needs align with these strengths for maximum ROI. Factor in training: While low-code, mastering its full capabilities requires dedicated learning. Invest in proper training for your team. Engage with sales early: Pricing isn't transparent online, so initiate discussions to understand the cost structure based on your specific user and application needs. Explore the Community Edition: It's a great way to "kick the tires" and get a feel for the platform before committing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Appreciates Incumbent Status
  • Reliable

Shobhit G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Great functionality, but implementation challenges

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Appian offers customization and integration capabilities with a user-friendly interface, allowing non-technical users to build workflows effectively.

What is your favorite aspect of this product?

The drag-and-drop process designer makes creating automated workflows easy without heavy coding knowledge.

What do you dislike most about this product?

The initial setup can be complex, and the learning curve is steep for new users. It also requires considerable IT involvement during implementation.

What recommendations would you give to someone considering this product?

Ensure that you have a dedicated team for implementation and training to maximize the platform’s potential. It’s great for organizations that need scalability and flexibility in process automation.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Enables Productivity

Charles F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

It is easy to automate and streamlines workflows

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

The intuitive user interface and simplified workflow provided by Appian have been a great help to our company, drastically reducing implementation time.

What is your favorite aspect of this product?

A big advantage is the platform's agility and adaptability to integrate with other systems, allowing all of our technology to work together seamlessly.

What do you dislike most about this product?

From my observations, there seem to be limitations on some mods, especially those related to UI design. On rare occasions, we may have to resort to workarounds to achieve the perfect look and feel of our program.

What recommendations would you give to someone considering this product?

Overall, Appian provides excellent support and service, and the continuous release of useful features allows you to achieve more with fewer resources.

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Helps Innovate

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