Appian BPM Suite Customer Reviews 2023

What is Appian BPM Suite?

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

Company Details

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Awards & Recognition

Appian BPM Suite won the following awards in the Business Process Management category

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Contract Negotiation

2022

2020 Data Quadrant Gold Medalist

2020

Appian BPM Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian BPM Suite.

87 Likeliness to Recommend

Down 2
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Down 1
Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian BPM Suite?

0% Negative

6% Neutral

94% Positive

Pros

Friendly Negotiation
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 88

BPM Workflow and Approvals

91

Collaboration

91

Process Modelling and Design

89

Process Management

89

Process Simulation and Execution

88

Deployment

88

Business Rules Management

87

Form and Report Building

87

Knowledge and Document Management

87

Process Monitoring and Optimization

87

Analytics and Reporting

84

Vendor Capability Ratings

Average 86

Ease of IT Administration

97

Breadth of Features

94

Availability and Quality of Training

93

Usability and Intuitiveness

93

Ease of Implementation

90

Product Strategy and Rate of Improvement

90

Quality of Features

89

Ease of Customization

87

Vendor Support

86

Business Value Created

83

Ease of Data Integration

82

Appian BPM Suite Reviews

Sara M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Efficient software with incredible features.

Likeliness to Recommend

7 / 10

What differentiates Appian BPM Suite from other similar products?

The program stands out from others due to its exceptionally user-friendly and well-designed implementation suite.The user interface is designed to be user-friendly, making it easy for beginners to understand and navigate the tool.

What is your favorite aspect of this product?

Because it is a low-code platform, just a minimal amount of coding is required, and the amount of time required to construct and design workflows, user interfaces, reports, and dashboards is relatively short.

What do you dislike most about this product?

Appian BPM lacks the capacity to effectively manage massive amounts of data.

What recommendations would you give to someone considering this product?

The application is great and the implementation suite is very user-friendly. -Even a total newbie won't have too much trouble getting around in this program because of how intuitive the UI is.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

David P.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Once you try Appian you won't leave it

Likeliness to Recommend

10 / 10

What differentiates Appian BPM Suite from other similar products?

Their community and the improvment and the constant updates that Apppian releases

What is your favorite aspect of this product?

The fast to development on it

What do you dislike most about this product?

The lack of customization in the interfaces

What recommendations would you give to someone considering this product?

Its the best BPMN product

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Maurice K.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Seamless Business Process Management

Likeliness to Recommend

8 / 10

What differentiates Appian BPM Suite from other similar products?

With Appian BPM Suite, it becomes easy for any business to design , execute, and manage business processes for optimal results.

What is your favorite aspect of this product?

I like the ease of developing and designing custom business processes The software is scalable and allows business to grow

What do you dislike most about this product?

I have had zero bad experiences with Appian BPM Suite

What recommendations would you give to someone considering this product?

I recommend Appian BPM Suite because they understand every business is unique and have a different path and it allows any business to design and manage a unique process.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Most Popular Appian BPM Suite Comparisons

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Appian BPM Suite

Appian BPM Suite

What is Appian BPM Suite?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Appian BPM Suite Ratings

87 Likeliness to Recommend

Down 2Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Down 1Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Appian BPM Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Appian BPM Suite Reviews

Sara M.

Efficient software with incredible features.

Likeliness to Recommend

Pros

David P.

Once you try Appian you won't leave it

Likeliness to Recommend

Pros

Maurice K.

Seamless Business Process Management

Likeliness to Recommend

Pros

Most Popular Appian BPM Suite Comparisons

Oracle Business Process Management

SAP Business Workflow

Airtable

CMW Platform

KissFlow BPM

Nintex Workflow Automation

Down 2
Since last award

Down 1
Since last award

Feature Ratings

BPM Workflow and Approvals

Collaboration

Process Modelling and Design

Process Management

Process Simulation and Execution

Deployment

Business Rules Management

Form and Report Building

Knowledge and Document Management

Process Monitoring and Optimization

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support

Business Value Created

Ease of Data Integration