Appian BPM Suite Customer Reviews 2023

What is Appian BPM Suite?

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

Company Details

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Awards & Recognition

Appian BPM Suite won the following awards in the Business Process Management category

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Appian BPM Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian BPM Suite.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian BPM Suite?

0% Negative

8% Neutral

92% Positive

Pros

Friendly Negotiation
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 87

Collaboration

89

BPM Workflow and Approvals

89

Deployment

87

Business Rules Management

87

Form and Report Building

87

Knowledge and Document Management

87

Process Modelling and Design

87

Process Management

86

Process Simulation and Execution

85

Process Monitoring and Optimization

84

Mobile

83

Vendor Capability Ratings

Average 84

Ease of Implementation

90

Ease of Customization

88

Availability and Quality of Training

86

Quality of Features

86

Ease of Data Integration

85

Business Value Created

85

Ease of IT Administration

84

Vendor Support

84

Usability and Intuitiveness

83

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Appian BPM Suite Reviews

Maurice K.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Seamless Business Process Management

Likeliness to Recommend

78

What differentiates Appian BPM Suite from other similar products?

With Appian BPM Suite, it becomes easy for any business to design , execute, and manage business processes for optimal results.

What is your favorite aspect of this product?

I like the ease of developing and designing custom business processes The software is scalable and allows business to grow

What do you dislike most about this product?

I have had zero bad experiences with Appian BPM Suite

What recommendations would you give to someone considering this product?

I recommend Appian BPM Suite because they understand every business is unique and have a different path and it allows any business to design and manage a unique process.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Nelsa R.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Programmed Solution for Firms

Likeliness to Recommend

100

What differentiates Appian BPM Suite from other similar products?

Appian BPM ensure entire processes in a firm are useful and credible.

What is your favorite aspect of this product?

Appian BPM navigates the changes required in supporting business processes..

What do you dislike most about this product?

Appian BPM is skillful in bringing proper Busiensss automation.

What recommendations would you give to someone considering this product?

Appian BPM is more pleasing in supporting company functionalities.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Effective Service

Makonda M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

A Great Business Process Manager

Likeliness to Recommend

78

What differentiates Appian BPM Suite from other similar products?

What makes Appian BPM Software unique is that it makes optimizing processes easy thanks to customization as the developer understands every business has unique processes.

What is your favorite aspect of this product?

Using Appian BPM Software is straightforward The software is affordable It makes process management seamless which leads to streamline processes.

What do you dislike most about this product?

No particular dislikes as Appian BPM Software has been great.

What recommendations would you give to someone considering this product?

I recommend Appian BPM Software for its effectiveness in managing business processes.

Pros

Reliable
Enables Productivity
Efficient Service
Caring

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Appian BPM Suite

8.7 / 10

Appian BPM Suite

8.7 / 10

What is Appian BPM Suite?

Company Details

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Awards & Recognition

Data Quadrant Gold Medalist

Emotional Footprint Champion

Data Quadrant Gold Medalist

Appian BPM Suite Ratings

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Appian BPM Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Appian BPM Suite Reviews

Maurice K.

Seamless Business Process Management

Likeliness to Recommend

Pros

Nelsa R.

Programmed Solution for Firms

Likeliness to Recommend

Pros

Makonda M.

A Great Business Process Manager

Likeliness to Recommend

Pros

Most Popular Appian BPM Suite Comparisons

Oracle Business Process Management

SAP Business Workflow

Airtable

CMW Platform

KissFlow BPM

Claris FileMaker

Up 1
Since last award

Feature Ratings

Collaboration

BPM Workflow and Approvals

Deployment

Business Rules Management

Form and Report Building

Knowledge and Document Management

Process Modelling and Design

Process Management

Process Simulation and Execution

Process Monitoring and Optimization

Mobile

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement