Blackboard Learn Logo Award Winner Product Badge
Blackboard Learn Logo Award Winner Product Badge
Anthology Inc.

Blackboard Learn

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Blackboard Learn
7.9 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Learning Management - Midmarket category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

88 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

5% Negative
6% Neutral
89% Positive

Pros

  • Efficient Service
  • Respectful
  • Trustworthy
  • Security Protects

Feature Ratings

Average 83

Gradebook

86

Assessments and Quizzes

85

Course Management

84

Analytics and Reporting

84

Student Collaboration

84

Lesson Planning

84

3rd Party Integration

83

Customer Partner Training

81

Content Creation

80

Content Management

79

International Support

78

Vendor Capability Ratings

Average 79

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

81

Ease of Implementation

80

Ease of IT Administration

79

Business Value Created

78

Vendor Support

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Quality of Features

77

Ease of Customization

74

Blackboard Learn Reviews

Adilike-Teo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent Learning System.

Likeliness to Recommend

10 /10

What differentiates Blackboard Learn from other similar products?

Unlike its competitors, it is designed for educators and learners to connect with each other in a more efficient way. It has an easy-to-use design that makes it simple for instructors to set up classrooms, upload materials, and deliver assessments. Additionally, Blackboard Learn also offers a range of analytics tools, learning activities for students to engage with, and collaboration tools that foster student-to-student communication.

What is your favorite aspect of this product?

I would advise others to use Blackboard Learn since it is a simple method to view your grades, courses, and assignments for the college courses you are enrolled in. Overall, I would suggest Blackboard, albeit there are some issues that can be rectified, such as the user interface to make it simpler for people to view certain things. The best feature is being able to access course materials, lectures and notes from your desktop, laptop or smartphone.

What do you dislike most about this product?

BlackBoard Learn needs a lot more clicks and testing to do any task than competing programs. The clumsy design strongly opposes both the learning-design preferences of Gen-Z students and the instructional delivery of instructors who are aware of what else is available.

What recommendations would you give to someone considering this product?

If you are considering Blackboard Learn, I would recommend familiarizing yourself with the platform's interface and features before starting to use it. There is a lot of functionality that needs to be understood if you want to get the most out of the product. Additionally, take advantage of the resources available - tutorials and help centers can provide valuable guidance on how to get the most out of the system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Comprehensive LMS

Likeliness to Recommend

10 /10

What differentiates Blackboard Learn from other similar products?

Blackboard offers an additional suite of services specifically tailored for higher education institutions. This includes ePortfolio creation and assessment tools, course design support and training resources, as well as access to rich media libraries. It also allows for student tracking and analysis, creating a learning experience that is tailored to the individual.

What is your favorite aspect of this product?

I like is the features that help with student engagement. This includes discussion boards, quizzes and polls which allow students to interact with each other as well as their instructors in an online environment. Additionally, the learning path feature helps students keep track of what they have to do and when, making it easier for them to manage their workload. Furthermore, Blackboard Learn also offers a range of analytics tools that can be used to measure and assess student performance.

What do you dislike most about this product?

The platform does not immediately offer us that straightforward appearance, unlike its competitors in the market, therefore it may be challenging at first to navigate through the many menus, pages, and courses. However, it may be avoided if, for instance, our school or institution provides us with a brief instruction on the fundamentals of this programme within Blackboard.

What recommendations would you give to someone considering this product?

I would suggest taking advantage of Blackboard’s suite of services specifically tailored for higher education institutions. These can be extremely beneficial in creating an effective and engaging learning environment, as well as providing student tracking and analytics tools. With the right setup, Blackboard Learn can provide a powerful experience that meets all of your learning needs.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Leandro Augusto N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Blackboard for staff training

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

By using Blackboard in our company we have been able to train all our employees on topics that concern their jobs, since we use it is much easier to teach our employees about processes and how they should handle them, plus many ways on how to improve their performance and even giving motivational talks and classes that impact their productivity and the constant improvement of the organization.

What is your favorite aspect of this product?

The tool for importing files is quite good, it works very quickly and does not present errors of any kind as we have experienced in similar platforms, which is quite appreciated. It is very easy to use and employees adapt quickly and can even create classes among themselves for use and training of newer staff. The customer support service is quite good.

What do you dislike most about this product?

The user interface could be improved and made more intuitive as it is sometimes difficult to access some functions that are quite simple. Implementing it was a bit tricky at first due to it requiring a cloud based SaaS style integration which we were not prepared for influencing an extra expense that was not scheduled. Blackboard is slightly expensive compared to other options that are even free.

What recommendations would you give to someone considering this product?

It is a pretty good tool and is presented as an alternative to other similar platforms, despite working properly, I consider that there are better options on the market at lower prices and with the same utility, it would be good to evaluate how it behaves over time and if it is worth to continue using it and paying for it, at the moment we are migrating to another similar tool to see how it goes and if it is worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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