Antavo Loyalty Management Platform Logo
Antavo Loyalty Management Platform Logo
Antavo

Antavo Loyalty Management Platform

4.7 / 10
Category
Antavo Loyalty Management Platform
4.7 / 10

What is Antavo Loyalty Management Platform?

Offering an enterprise-grade SaaS loyalty solution, Antavo builds comprehensive loyalty programs that foster brand love and changes customer behavior for retail, fashion, beauty, lifestyle, and hospitality. With a scalable and holistic loyalty logic, Antavo supercharges the marketing strategy of omnichannel and e-commerce companies and delivers a next-level shopping experience with best-in-class in-store capabilities.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Antavo Loyalty Management Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

54 Likeliness to Recommend

54 Plan to Renew

53 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+36 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Antavo Loyalty Management Platform?

36% Negative
0% Neutral
64% Positive

Pros

  • Respectful
  • Client's Interest First
  • Generous Negotitation
  • Transparent

Cons

  • Less Caring
  • Wastes Time
  • Security Frustrates

Feature Ratings

Average 67

Omnichannel Experience

75

Rewards Management

71

Member Portal

69

Customer Relationship Management

69

Open API

64

Activity Tracking

63

Pricing Promotions

63

Card Management

56

Customer Segmentation

56

Artificial Intelligence / Machine Learning

50

Vendor Capability Ratings

Average 61

Business Value Created

100

Ease of Implementation

58

Ease of IT Administration

58

Availability and Quality of Training

43

Ease of Customization

36

Breadth of Features

28

Product Strategy and Rate of Improvement

28

Quality of Features

28

Usability and Intuitiveness

28

Ease of Data Integration

7

Vendor Support

-15

Antavo Loyalty Management Platform Reviews

Sam H.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Antavo is a great Loyalty Management Tool

Likeliness to Recommend

9 / 10

What differentiates Antavo Loyalty Management Platform from other similar products?

The personal experience provided by Antavo allows our brand to deliver a unique LMS experience specific to our industry and consumer.

What is your favorite aspect of this product?

The intuitiveness of the product is an understatement. For marketers and IT admin alike, it is a simple and effective tool.

What do you dislike most about this product?

The product roadmap is defined and can change from time to time given the climate. This could affect our planning of implementing a member benefit into our strategies.

What recommendations would you give to someone considering this product?

Antavo is a great tool. It's a simple LMS that delivers value immediately.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Role: Consultant
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Not so easy to use, really poor customer support

Likeliness to Recommend

2 / 10

Pros

  • Includes Product Enhancements

Cons

  • Security Frustrates
  • Less Generous
  • Less Transparent

Will K.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Unique and Customizable!

Likeliness to Recommend

7 / 10

What differentiates Antavo Loyalty Management Platform from other similar products?

Antavo offers a very high level of customization, this allowed our business to create a unique and tailored loyalty program that aligned with our brand and objectives at the time. Antavo's analytics tools also provide valuable insights into our customers behavior and program performance, helping us to better optimize our loyalty programs and further revenue growth.

What is your favorite aspect of this product?

Antavo has gamification features which make loyalty programs more engaging and fun for customers, helping to drive participation and retention. Antavo's leaderboard feature allows customers to see where they rank in terms of loyalty program performance. This can create a sense of competition and motivation among customers to earn more points and climb the leaderboard.

What do you dislike most about this product?

I remember the pricing structure to be a bit difficult to understand. It was hard for our company to understand what features were available in each pricing tier. The pricing was not bad, but we did have to reach out for clarification.

What recommendations would you give to someone considering this product?

Before implementing Antavo, be sure that your team defines your loyalty program goals and objectives. This will help determine which features and capabilities of the platform are most important for your business. As mentioned, Antavo's pricing model can be a bit complex, so be sure to carefully review the different tiers and features to determine the true cost of using the platform. They have a great support team so do not hesitate to reach out to them.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Friendly Negotiation