Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.2 /10
Category
Amazon Pay
9.2 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 87

Mobile Payments

90

Security

89

Credit Card Processing

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Customer Support

87

POS Verification

87

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

83

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Haradhan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Amazon pay is best & complete payment solution

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon pay is working very well than others it's fast reliable and secure so all those points differentiate Amazon Pay from other similar products. Also, amazon pay provides sometimes amazing cashback offer that's why the customer always choosing amazon pay for their prefer payment app. Also amazon pay UPI payment option is totally free for merchants.

What is your favorite aspect of this product?

The best thing about Amazon pay is, it provides us all options to fulfill our needs in one place. Like you can pay your company bills, book buses for your employees, order food and every other thing which we need. The second best thing about Amazon Pay is it gives you much more amount of cashback and discounts on transactions so you can save a lot of money. Amazon pay also provides you the Amazon Prime Membership program which has various benefits like free amazon prime music, amazon prime video offers, and discounts that we can provide to our employees.

What do you dislike most about this product?

For me, the Design and layout of Amazon pay is something that needs to make better and the 2nd thing I disliked about Amazon pay is its internet consumption is very high. Amazon pays not working properly on an unstable internet connection. One more thing that needs to improve is the user interface and the time to load the screen.

What recommendations would you give to someone considering this product?

Amazon pay a great platform to participate, you will save a lot of time as well as money by using Amazon pay. So I always recommended amazon pay to all who love online transactions.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jash G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

BEST PAYMENT MODULE FOR E COMMERCE

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Like we can use the amazon pay later facility for selected users into which you can get the product and the payment done after 30 days or in EMI form. this differentiates amazon pay from the other products.

What is your favorite aspect of this product?

My Favorite aspect of this this pay later and the cashback facility and this is an all in one platform where we can pay the bills also and can done our shopping.

What do you dislike most about this product?

Major dislike it's signup process, it is very much long.

What recommendations would you give to someone considering this product?

Please make the signup process for you user simpler, this will attract more users and its good for marketing

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Saves Time

Anais T.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

A good way to shop while getting cash back

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

-The point that distinguishes it the most is an interesting cash back when shopping on Amazon. -This online payment system is easy to use. -They have a very good customer service who listen to their users when they need help. Indeed, every time I contacted them, I received a quick response and my problem was quickly resolved.

What is your favorite aspect of this product?

I like the fact that Amazon have an excellent customer service.

What do you dislike most about this product?

This service is limited to certain stores.

What recommendations would you give to someone considering this product?

I would say that Amazonpay offer the best cashback than its competitors and this product is fast and accurate transaction.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service