Amazon.com

Amazon Lex

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

8.3

Composite Score

Composite
Score

+88

Emotional Footprint

Emotional
Footprint

86%

Likeliness to Recommend

Likeliness
to Recommend

2/4 in Virtual Assistants & Chatbots

Response
Distribution
32Reviews
Category Features
  • Application Programming Interface
  • |
  • Artificial Intelligence
  • |
  • Integration With CRM
  • |
  • Leads Generation
  • |
  • Learning and Adaptability
  • |
  • Natural Language Processing
  • |
  • Personalized Service
  • |
  • Scheduled Availability
  • |
  • Voice or Text Input
  • |
  • Wayfinding
  • |
  • Workflow Processing

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
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  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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