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Amazon

Amazon ElastiCache

Composite Score

7.8 /10

CX Score

7.9 /10

27 Reviews Write a Review

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What is Amazon ElastiCache?

Amazon ElastiCache is a fully managed, in-memory caching service supporting flexible, real-time use cases. You can use ElastiCache for caching, which accelerates application and database performance, or as a primary data store for use cases that don't require durability like session stores, gaming leaderboards, streaming, and analytics. ElastiCache is compatible with Redis and Memcached.

Company Details

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Awards & Recognition

Amazon ElastiCache won the following awards in the Data Replication category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

Amazon ElastiCache Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon ElastiCache.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

90 Plan to Renew

10
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon ElastiCache?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Enables Productivity
Unique Features
Inspires Innovation

Cons

Under Delivered

Feature Ratings

Average 82

Management Console

Verification and Audits

Source Updates

Encryption

Continuous Data Protection

Integration with Cloud Storage

Data Customization

Merge Replication Support

Scheduling

Integration With Storage Arrays

Real Time Migration

Vendor Capability Ratings

Average 80

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features

Amazon ElastiCache Reviews

Akarsh A.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Amazing Management portal, Easy to use

Likeliness to Recommend

10 /10

What differentiates Amazon ElastiCache from other similar products?

Easy to manage by AWS, Because Management is so easy and data we fetch easily by cache.

What is your favorite aspect of this product?

Easy to settle down the data in the storage of cache

What do you dislike most about this product?

Nothing was dislike here.

What recommendations would you give to someone considering this product?

Better then redis, memcached give more capabilities, and elastic cache easy to handle in the management console of AWS.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Namrata Y.

Role: Public Sector
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use and best as per other cloud markets

Likeliness to Recommend

10 /10

What differentiates Amazon ElastiCache from other similar products?

Amazon ElastiCache is a web service that makes it easy to set up, manage, and scale a distributed in-memory cache environment in the cloud. It improves the performance of web applications by retrieving data from fast, managed, in-memory caches, instead of relying entirely on slower disk-based databases.

What is your favorite aspect of this product?

Elasticsearch Pricing: It mainly depends on the instance types, the nature of workload (On-Demand Instances or Reserved Instances), and additional charges for optional features such as data transfer, data storage, and snapshots. You can check out the detailed pricing

What do you dislike most about this product?

You cannot limit the Client from accessing data stores via the AWS console. AWS infrastructure can be time-consuming. Most of the time, cache data is stored in the primary data store instead of the secondary. Default TTL is infinity

What recommendations would you give to someone considering this product?

Amazon Elasticache provides a fast in-memory data store for use as a database, cache, message broker, and queue. It stores ephemeral data in memory and gives a sub-millisecond response. Elasticache is used in real-time transactions, chat, BI and analytics, session store, gaming leaderboards, and cache

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Performance Enhancing

Yash W.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Amazon never disappoints in providing amazing tool

Likeliness to Recommend

8 /10

What differentiates Amazon ElastiCache from other similar products?

Scalable, reliable and secure

What is your favorite aspect of this product?

It is easily integrated and not much work to setup

What do you dislike most about this product?

It could have more features and documentation

What recommendations would you give to someone considering this product?

Yes I would highly recommend

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Friendly Negotiation

Amazon ElastiCache

What is Amazon ElastiCache?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

Amazon ElastiCache Ratings

93 Likeliness to Recommend

1 Since last award

90 Plan to Renew

10 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Amazon ElastiCache?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Console Visual tools that provides information and management of/on the replication performance, status and errors.

Verification and Audits Compare test, verify and reconcile replication results for accuracy and in support of auditing.

Source Updates Supports 2-way replication between sources and targets.

Encryption Protects data in-transit from the sources and also to the target environment.

Continuous Data Protection Changed data is replicated continuously and maintained in a journal, allowing an application to be consistently restored and audited.

Integration with Cloud Storage Supports cloud storage vendors like Amazon, Azure, Google, Snowflake, Oracle as targets for replication.

Data Customization Provides full control over what types of data and sources are being backed up.

Merge Replication Support Synchronize bi-directionally between multiple targets and multiple sources.

Scheduling Has the ability to schedule replication at desired times if not real-time.

Integration With Storage Arrays Supports on-premises storage vendors like SQL Server, DB2, HP, Vertica, Teradata, EMC as targets for replication.

Real Time Migration The solution can move data to databases in real time, which allows for continual updates of the data. (e.g. Change Data Capture)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Amazon ElastiCache Reviews

Akarsh A.

Amazing Management portal, Easy to use

Likeliness to Recommend

Pros

Namrata Y.

Easy to use and best as per other cloud markets

Likeliness to Recommend

Pros

Cons

Yash W.

Amazon never disappoints in providing amazing tool

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Management Console

Verification and Audits

Source Updates

Encryption

Continuous Data Protection

Integration with Cloud Storage

Data Customization

Merge Replication Support

Scheduling

Integration With Storage Arrays

Real Time Migration

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features