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Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

740 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Service Desk Integration

Load Balancing

Networking

Cloud Integration

Capacity Management

Workload Migration

Encryption and Decryption Support

Systems Performance Management

Cloud Backup

Access Management

Data Migration

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

Sarthak M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Best for cloud computing

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 have the ability to make instance of its own as needed. So with the help of this ability we can work faster.

What is your favorite aspect of this product?

My favorite aspect is its instance making capability, suppose two things need to be executed at the same time then it can provide you the another work instance according to the user need.

What do you dislike most about this product?

I dislike it because it is not at all good to start for newbies as it require some experience. And the other thing is you need to keep monitoring the instances or usage because carelessness on this can increase the bill a lot.

What recommendations would you give to someone considering this product?

If you want to use the cloud computer with the team which have some experience in similar cloud things then this can be a best cloud computing platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akshita S.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

"Powerful and versatile, but Steep Learning Curve

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 stands out with unmatched scalability, Global Presence, pay as you go pricing, making it a versatile and cost-effective choice for cloud computing.

What is your favorite aspect of this product?

The ability to easily scale computing resources up or down based on demand, coupled with a diverse range of instance types.

What do you dislike most about this product?

Learning Curve associated with Amazon EC2 challenging, especially if they are new to cloud computing or AWS services. Setting up and configuring instances might require some familiarity with cloud concept.

What recommendations would you give to someone considering this product?

When considering Amazon EC2, its crucial to begin by clearly defining your application's requirements to choose the most suitable EC2 instance type.

Pros

Continually Improving Product
Enables Productivity
Respectful
Appreciates Incumbent Status

Sanket M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

- One of the best service for machine instance

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

- Ease of creating the instance - Customisation options available while creating the instance - Integration with other Amazon services

What is your favorite aspect of this product?

- How fast you can create the instance - Free instance have good config

What do you dislike most about this product?

- Cost for higher config instances

What recommendations would you give to someone considering this product?

Please go for it. Its the best Instance creation service compared to other cloud service providers

Pros

Continually Improving Product
Unique Features
Inspires Innovation
Security Protects

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Service Desk Integration Ability to integrate with Service desk

Load Balancing Allows distribution of workloads across multiple computing resources.

Networking Software defined networking and automation

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workload Migration Ability to move servers and resources from one platform to another

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

Sarthak M.

Best for cloud computing

Likeliness to Recommend

Pros

Akshita S.

"Powerful and versatile, but Steep Learning Curve

Likeliness to Recommend

Pros

Sanket M.

- One of the best service for machine instance

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

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DigitalOcean

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Alibaba Cloud

1
Since last award

Feature Ratings

Service Desk Integration

Load Balancing

Networking

Cloud Integration

Capacity Management

Workload Migration

Encryption and Decryption Support

Systems Performance Management

Cloud Backup

Access Management

Data Migration

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training