Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

88

Capacity Management

87

Systems Performance Management

86

Access Management

86

Cloud Backup

86

Encryption and Decryption Support

86

Data Migration

86

Multiple Region Support

85

Regulatory Compliance

85

Analytics and Reporting

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

87

Ease of Implementation

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Availability and Quality of Training

83

Amazon EC2 Reviews

Karn S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

I should say I am in love with this product.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

First of all we can manage these instances threw ios cell phones so it's makes it so accessible and if in case we want urgent changes so we can do it easily. And also we can do regular health check up of instances by its monitoring tools that is also one big benefit and I like the security which ec2 provides

What is your favorite aspect of this product?

Security, accessibility and documentation which amazon provides this is most likely things for me

What do you dislike most about this product?

Sometime by mistake I have created instance with more ram and rom so it costs too much for me so I was just expecting one confirmation or we can say notification which might say you are using heavy machine something like that.

What recommendations would you give to someone considering this product?

I will definitely recommend this product because of its wast features, great security, accessibility etc..

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaimin M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Reliable scalable infrastructure that we trust

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Honestly, the instance variety is what got me. When we were evaluating options a couple years back, nothing else gave us that level of control over what we were actually running. You can pick exactly the CPU/memory ratio you need instead of just grabbing whatever's closest. The integration with the rest of AWS is also hard to ignore — once your networking, monitoring, and IAM are all in the same place, switching feels like a step backward.

What is your favorite aspect of this product?

Auto Scaling has saved us more than once. We had a product launch last year where traffic spiked way beyond what we planned for—EC2 just handled it. I didn't get a call at 2am, which honestly is the best thing I can say about any infrastructure tool. The reliability has been consistently good over the years we've used it.

What do you dislike most about this product?

The pricing options are a mess to figure out at first. Reserved instances, savings plans, and spot—it took us a while to understand what we were actually paying for and why. We got hit with a bigger bill than expected in the first couple months. Not a dealbreaker but definitely something to be aware of going in. AWS could do a better job explaining this upfront.

What recommendations would you give to someone considering this product?

Set up billing alerts on day one, seriously. Don't wait until the end of the month. Also, don't just default to the same instance type every time—spend an afternoon looking at what fits your workload; it's worth it. If you're coming from on-prem, the learning curve is real, but it flattens out pretty quickly once your team gets hands-on time with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2026

Scalable, reliable, highly customizable capacity

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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