Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Respectful
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 84

Load Balancing

86

Cloud Integration

86

Capacity Management

86

Cloud Backup

85

Systems Performance Management

84

Access Management

84

Encryption and Decryption Support

84

Data Migration

84

Regulatory Compliance

83

Analytics and Reporting

83

SLA Management

82

Vendor Capability Ratings

Average 84

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Ease of Implementation

84

Ease of IT Administration

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

82

Amazon EC2 Reviews

Patricia B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fast Deployment

Likeliness to Recommend

7 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 enables fast deployment, enabling users to quickly deploy and scale their applications.

What is your favorite aspect of this product?

- Offers wide Range of Operating Systems - Data Encryption - Provide cost-effective solution

What do you dislike most about this product?

- High Costs for High-Performance Instances - Limited Control - Security Risks

What recommendations would you give to someone considering this product?

Recommend trying

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Amith S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2026

EC2 Feature set, quality of features and ease of u

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

EC2 ease of use, auto scaling, security. features set differentiates this from other produts

What is your favorite aspect of this product?

Autoscaling and spot instances feature is great. It is quick and cost saving

What do you dislike most about this product?

Sometime the idle volumes attached to EC2 can end up costing a lot of money

What recommendations would you give to someone considering this product?

Consider serverless options when possible. Also consider using spot instances for non critical workloads

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ashutosh K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2026

Flexible and Dependable Computing for Cloud Tasks

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

I find EC2's adaptability to be very noteworthy. It's simple to select an instance that suits the workload because to the variety of options available, and it also integrates effectively with other AWS services.

What is your favorite aspect of this product?

I appreciate how easy it is to start up and maintain EC2. It's simple to launch a server, and when the needs change, I can simply modify the setup.

What do you dislike most about this product?

Keeping track of expenses when numerous instances are operating is the biggest challenge I have. It can also take some time to select the appropriate instance type, particularly when the workload shifts.

What recommendations would you give to someone considering this product?

If you require dependable and adaptable cloud virtual servers, I would suggest EC2. I would advise starting with a lesser configuration, selecting the instance type according to the real workload requirements, and then scaling as necessary.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

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