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Alliance

This latest version of Alliance harnesses the experience and expertise of two service management industry leaders to bring our customers a field service software solution that will help them deliver a customer experience which drives improved growth, reputation and retention. Alliance covers the entire service lifecycle, providing one cohesive solution that enables your organization to share pertinent data with all employees and create transparency between departments. Alliance makes the cycle from sales to service delivery, invoicing and reporting totally seamless.

8.4

Composite Score

9.8

CX Score

+100

Emotional Footprint

67%

Likeliness to Recommend

1

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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Alliance Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Alliance has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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