Hyland Software

Alfresco Platform

7.9 /10

What is Alfresco Platform?

The Alfresco platform delivers comprehensive cloud-native content services. Take a look at some of the key features that make it such a powerful addition to any organization.

Company Details

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Alfresco Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfresco Platform.

79 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfresco Platform?

0% Negative

24% Neutral

76% Positive

Pros

Reliable
Efficient Service
Enables Productivity
Helps Innovate

Feature Ratings

Average 78

Analytics and Reporting

Process Management

Business Rules Management

Knowledge and Document Management

Process Monitoring and Optimization

Collaboration

Deployment

BPM Workflow and Approvals

Form and Report Building

Mobile

Process Modelling and Design

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Alfresco Platform Screenshots

Alfresco Platform Reviews

Jaymie B.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Excellent tool for managing documents.

Likeliness to Recommend

9 /10

What differentiates Alfresco Platform from other similar products?

In my opinion, Alfresco ECM stands out from the competition thanks to its ability to centralize and standardize a wide range of tools that facilitate the design of document-centric workflows and teamwork. When it comes to document management and collaboration, Alfresco is a powerful and comprehensive platform.

What is your favorite aspect of this product?

Alfresco is best end to end document management solution. All data for document can we accessed using noderef and service registry method. Upgrading version ,applying patch all we can do very easily . Alfreso provide solr as search engine which is very fast. Alfresco all expose all it's feature as rest end point and anyone can use it. we can easily provide to folder level permission in it

What do you dislike most about this product?

One aspect of the whole communication tool that might use some work is its user-friendliness. At the moment, the system can only be used by a medium user, and in order to get the document flow right, this is essential. Cmis interaction may at times be a challenge, as the majority of cmis applications, such as cmisSync, are notoriously difficult to connect.

What recommendations would you give to someone considering this product?

This tool comes highly recommended by me due to the fact that it provides a fantastic alternative for managing documents, is entirely web-based, and gives you the peace of mind that your data is kept private.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Ricardo M.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to collaborate and administrate.

Likeliness to Recommend

8 /10

What differentiates Alfresco Platform from other similar products?

Content organization. Multiple file images integration with live site.

What is your favorite aspect of this product?

The creations of directories how allow organize the content.

What do you dislike most about this product?

The navigation thru the platform.

What recommendations would you give to someone considering this product?

A product that is easy to use and with solid capability.

Pros

Efficient Service
Saves Time
Client's Interest First
Generous Negotitation

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2023

I can not see the advantage I have by using it.

Likeliness to Recommend

8 /10

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Cons

Under Delivered
Security Frustrates

Alfresco Platform

What is Alfresco Platform?

Company Details

Need Assistance?

Alfresco Platform Ratings

79 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Alfresco Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Alfresco Platform Screenshots

Workspace

Control Center

Alfresco Platform Reviews

Jaymie B.

Excellent tool for managing documents.

Likeliness to Recommend

Pros

Ricardo M.

Easy to collaborate and administrate.

Likeliness to Recommend

Pros

I can not see the advantage I have by using it.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Analytics and Reporting

Process Management

Business Rules Management

Knowledge and Document Management

Process Monitoring and Optimization

Collaboration

Deployment

BPM Workflow and Approvals

Form and Report Building

Mobile

Process Modelling and Design

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement