Akeneo Product Cloud Logo Award Winner Product Badge
Akeneo Product Cloud Logo Award Winner Product Badge
Akeneo

Akeneo Product Cloud

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Akeneo Product Cloud
8.6 /10

What is Akeneo Product Cloud?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives.

Company Details


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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative
6% Neutral
94% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 81

Data Export

88

Role-Based Access Management

84

Master Record Management

84

Product Categorization & Relationships

83

Omni-Channel Information Delivery

83

Advanced Search and Filtering

82

Data Syndication

80

Generative AI

80

Customer Experience Management

79

Integration

78

Workflow and Approval Management

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Availability and Quality of Training

80

Ease of Implementation

78

Ease of Customization

74

Akeneo Product Cloud Reviews

Ciru G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to Use and Fantastic Features

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Thanks to its ability to collect p[product from anywhere, it makes team collaboration easy which enhances productivity

What is your favorite aspect of this product?

The software is easy to use and seamless to deploy I like that it can collect data from virtually anywhere I like the collaboration aspects

What do you dislike most about this product?

It has been a smooth experience with Akeneo

What recommendations would you give to someone considering this product?

Since Akeneo has worked well for a product information management software, I recommend it to other interested buyers.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Jonathan T.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful and tailored Product management

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Having this user-friendly, open-source, and stunning software in place is the greatest ever plus. Akeneo has enabled us to manage and produce high-quality product information quickly and easily for our omnichannel requirements, resulting in more rapid development and delivery of engaging product experiences.

What is your favorite aspect of this product?

This reduces the time it takes product players to build and manage items while also improving accuracy because it enables fields to be changed based on other qualities. The Akeneo product is amazingly robust, and simple to use, administer, and update. We can entirely personalize our product data with its available features. If there isn't a function that works for us, we can easily modify one.

What do you dislike most about this product?

However, setting it up is a headache, once the setup is complete, it makes it easier to get going quickly. It can be difficult to ascertain what is happening inside of Akeneo at times. Jobs frequently begin without errors and end without errors. It would be helpful to know the cause of these situations.

What recommendations would you give to someone considering this product?

Brands and retailers may make use of the Akeneo platform to enhance customer experience, maintain quality and reliable product data, increase revenue, speed up time to market, expand internationally, and increase team efficiency. The fact that it produces amazing results that far exceed your expectations and is also inexpensive makes it users' favorite.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Cody R.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is utterly trustworthy

Likeliness to Recommend

9 /10

What differentiates Akeneo Product Cloud from other similar products?

With the assistance of the Akeneo team and their so much powerful Product Information and Experience Management, we can create engaging product experiences with reliable and quality data that are contextualized and tailored for each channel and location in order to bolster sales, lower margins, and foster brand recognition.

What is your favorite aspect of this product?

Akeneo is easy to use, customer-focused, and loaded with useful but simple features. When properly maintained, the product information is prepared only once and flows promptly and error-free into the slave systems. The Akeneo PIM has a wide range of outstanding capabilities, but my favorite is the Rules-based attribution because it not only saves me time but also provides incredible results. For a complete visibility experience, we can seamlessly integrate data and information with our items.

What do you dislike most about this product?

Integrating it into the current ecosystem for product data could be more difficult but achievable by putting in a little more effort. The timeframe for implementation and initial configurations can be extended. The implementation and first usage of some features involve some painstaking manual processing.

What recommendations would you give to someone considering this product?

Akeneo is a superb, open-source, and one of my favorite PIM and product data intelligence solutions. The best aspect about Akeneo is that it significantly raises the effectiveness and reliability of product data while streamlining and speeding up product catalog administration. This must-have solution is for those who want to create the best product experiences.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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