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Agorapulse Logo Award Winner Product Badge
AgoraPulse

Agorapulse

8.9 / 10
Category
Agorapulse
8.9 / 10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Dashboards and Visualization

87

Social Media Channel Integration Outbound

86

Social Moderation and Workflow Management

86

Social Response Management

86

Social Asset Management

85

Campaign Execution

83

Social Post Archival

82

Sentiment Analysis

81

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 84

Ease of Customization

99

Ease of Implementation

98

Availability and Quality of Training

97

Ease of IT Administration

97

Breadth of Features

96

Ease of Data Integration

96

Quality of Features

96

Vendor Support

95

Usability and Intuitiveness

94

Product Strategy and Rate of Improvement

88

Business Value Created

87

Agorapulse Reviews

Fernando S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Lots of fun to use, great capabilities

Likeliness to Recommend

9 / 10

What differentiates Agorapulse from other similar products?

The robust breadth of its capabilities and the vendor support

What is your favorite aspect of this product?

The vendor support, they were very kind and quick to resolve any doubts

What do you dislike most about this product?

Not much to dislike, maybe the cost.

What recommendations would you give to someone considering this product?

Give it a try, the company will sit down with you and go through the process. They will also give you a trial run and I would expect everyone considering it to give the trial run a serious consideration.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Unique Features

Michelle H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Complete administration of social media

Likeliness to Recommend

9 / 10

What differentiates Agorapulse from other similar products?

Thanks to Agorapulse, we're able to accomplish a fantastic job with surprisingly little effort in terms of social media marketing. Thanks to the publishing schedule I was able to put up, all of my content was published on time and without fail, and my social media accounts were always maintained current.

What is your favorite aspect of this product?

I really like this tool since it allows me to do a lot more in a shorter amount of time in terms of social media management and social listening. Agorapulse supports all of your company's preferred social media platforms, and its intuitive interface makes creating a publication schedule a breeze. I appreciate how simple it is to make marketing content, set up publishing schedules, and update all accounts, and how accessible the program is from any online browser or mobile device.

What do you dislike most about this product?

It's a bit pricey compared to other tools. Still, it's worth it because I've been able to do an excellent job with Agorapulse and because I've been able to free up time to focus on other equally essential responsibilities for the company.

What recommendations would you give to someone considering this product?

The data it offers is straightforward and clearly demonstrates the social impact we are having, and its effectiveness as a social listening tool has been outstanding. Also, whenever I've had any queries or concerns, Agorapulse's customer support crew has been quick to respond and really helpful. I highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Adam F.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

A Great & Affordable Social Media Management Tool

Likeliness to Recommend

9 / 10

What differentiates Agorapulse from other similar products?

Agorapulse has a strong and positive reputation within the Social Media Manager community as the user interface is easy to use, unlikely many competitors which have a steep learning curve. Agorapulse provides a unified inbox where you can view and respond to your in-bound social media direct messages, public comments, and other mentions from major social networks including LinkedIn, Instagram, Facebook and YouTube. This streamlines customer engagement preventing missed messages. The tool provides a range of analytics & reporting features that offer insights into social media performance, engagement metrics, and audience growth

What is your favorite aspect of this product?

Agorapulse is one of the most intuitive and user-friendly social media management tools on the market which enables new users irrespective of their previous experience, to harness its full potential. Although bugs are uncommon, when the Agorapulse Support team are needed, I find them to be responsive, effective, polite and keen to help. I feel like I’m being heard - with other platforms, it seems like raised tickets are ticked off as a checklist. Using Agorapulse is enjoyable. The reporting functionality is detailed but not complex, and the visuals not only helps users to spot trends, but to be extracted for internal decks.

What do you dislike most about this product?

Agorapulse had the ability to do some social listening however that functionality paled in comparison to competitors such as Sprout Social and Brandwatch. Since X (formally Twitter) increased pricing plans for API access, Agorapulse has stopped offering social media listening for that platform.

What recommendations would you give to someone considering this product?

As with any product, consider your requirements before purchasing any social media management tool. Agorapulse is a popular platform for a reason - but it may not fit your specific requirements. For example, if your brand heavily uses WhatsApp, Twitch, Discord or Pinterest, then Agorapulse won't be able to help you. In addition, if social media listening is an important part of your role to provide your organisation with data-driven insights, you'd be better off with another tool. However, Agorapulse is a very reliable platform with a fantastic customer care team and beautiful reports.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Friendly Negotiation

Cons

  • Commodity Features

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