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Agency Matrix, LLC

Agency Management Software

6.6 / 10

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What is Agency Management Software?

Agency Matrix is the fastest growing, cloud-based technology company in the marketplace. Leading today’s independent insurance market with our cutting edge technology, we are committed to delivering solutions that will help you reach your business goals.

Company Details


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Agency Management Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agency Management Software.

67 Likeliness to Recommend

100 Plan to Renew

50 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agency Management Software?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Productive
  • Commodity Features
  • Charges for Enhancements

Feature Ratings

Average 64

Financial Management System

75

Communication Management

75

Claims Management

75

Policy Management

75

Fraud Management

75

Audit Management

75

Compliance Management

50

Workflow Management

50

Risk and Fraud Assessment

50

Document Management

50

Analytics and Reporting

50

Vendor Capability Ratings

Average 50

Availability and Quality of Training

50

Breadth of Features

50

Business Value Created

50

Ease of Customization

50

Ease of Data Integration

50

Ease of Implementation

50

Ease of IT Administration

50

Product Strategy and Rate of Improvement

50

Quality of Features

50

Usability and Intuitiveness

50

Vendor Support

50

Agency Management Software Reviews

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2020

The software has been very straightforward.

Likeliness to Recommend

67

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Efficient Service
  • Respectful