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Adobe Systems

Adobe Experience Manager

Composite Score

8.6 /10

CX Score

8.8 /10

116 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 82

Workflow and Approval Management

Collaboration

Manage / Administration of Metadata

In System Content Views

Cloud Offering

Content Capture

Permissions and Access Right Management

Digital Asset Findability

Intelligent Indexing

Digital Asset Sharing

Automation of Metadata Creation

Vendor Capability Ratings

Average 79

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Also Featured in...

Content Marketing

Score 8.9

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Score 8.3

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Mohammed M.

Role: Consultant
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Reliable ,easy to use ,Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The Adobe Experience Manager powerful and scalable features and functionalities ranging from digital asset management to headless content delivery

What is your favorite aspect of this product?

User-friendly Interface: Among the other alternatives

What do you dislike most about this product?

The complexity of the system can be a drawback for those unfamiliar and non technical user

What recommendations would you give to someone considering this product?

it recommended to be more user friendly specify with non technical users

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ilana S.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Fantastic and easy to use

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager flawlessly integrates with Adobe products making the experience so easy to use and understand.

What is your favorite aspect of this product?

I love the versioning capabilities.

What do you dislike most about this product?

I dislike the UX, its pretty ugly but still very effective.

What recommendations would you give to someone considering this product?

I recommend using it alongside other adobe products

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Sara C.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Efficient content management

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

AEM provides an integrated solution for web content management, digital asset management, and digital experience delivery. It offers a comprehensive suite of tools, making it a one-stop solution for managing digital experiences across various channels.

What is your favorite aspect of this product?

AEM provides a platform that can be extended and customized to meet specific business needs. This flexibility is valuable for organizations with unique requirements or those looking to integrate AEM with other systems.

What do you dislike most about this product?

The licensing fees and associated costs for customization and support can be significant.

What recommendations would you give to someone considering this product?

Evaluate the technical expertise of your team, as AEM may have a learning curve. Consider the availability of resources for training and ongoing support.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Adobe Experience Manager Ratings

86 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

In System Content Views Ability to create customized views of content repositories.

Cloud Offering Cloud compatibility (software and infrastructure).

Content Capture Channels through which content is uploaded or classified.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Digital Asset Findability Capabilities of navigation and browsing

Intelligent Indexing AI driven capability to label & classify automatically

Digital Asset Sharing Ability to securely share the digital assets (or files)

Automation of Metadata Creation Asset metadata can be created using rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Adobe Experience Manager Reviews

Mohammed M.

Reliable ,easy to use ,Fantastic product!"

Likeliness to Recommend

Pros

Ilana S.

Fantastic and easy to use

Likeliness to Recommend

Pros

Sara C.

Efficient content management

Likeliness to Recommend

Pros

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Feature Ratings

Workflow and Approval Management

Collaboration

Manage / Administration of Metadata

In System Content Views

Cloud Offering

Content Capture

Permissions and Access Right Management

Digital Asset Findability

Intelligent Indexing

Digital Asset Sharing

Automation of Metadata Creation

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement