Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

Filter By

Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

80

Graphics Editing

79

Collaboration

77

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 79

Quality of Features

85

Breadth of Features

84

Ease of Implementation

83

Business Value Created

82

Availability and Quality of Training

79

Usability and Intuitiveness

78

Ease of Customization

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of IT Administration

75

Adobe InDesign Reviews

Dareck M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Topographic Control.

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

It allows the construction of master pages that can be applied to multiple pages, saving time and effort. Long articles can benefit from automatic linking and wrapping of text and image frames. Tables and graphs can be edited and added, blending them perfectly with the design.

What is your favorite aspect of this product?

Provides extensive control over typography (you can change spacing, kerning, line spacing, and other elements), I prefer Adobe InDesign. To help maintain consistency in your work, you can define and apply paragraph and character styles.

What do you dislike most about this product?

Regular updates might be helpful, but if they're not handled well, they can also be a burden and result in extra expenses.

What recommendations would you give to someone considering this product?

For real-time multi-collaborator evaluation and input, I suggest using Adobe InDesign. Writers, editors, and designers can collaborate on text at the same time because to its integration with Adobe InCopy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mariana G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Layout and page design tool

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

It differs in the Specialized Approach to Editorial Design since it is designed for the layout of corporate documents, books, magazines, newspapers and printed and digital publications.

What is your favorite aspect of this product?

When using this program, I noticed one aspect that is my favorite and that is that it has a wide range of fonts, paragraph styles and text composition options.

What do you dislike most about this product?

I don't like working with large or complex documents because performance or stability issues may arise.

What recommendations would you give to someone considering this product?

I highly recommend since it allows you to experiment with the arrangement of graphic and textual elements, typography, colors and other visual aspects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sharon L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Great Publishing Tool for Analysts and Creatives

Likeliness to Recommend

7 /10

What differentiates Adobe InDesign from other similar products?

Unlike other similar products, Adobe InDesign gives users absolute control over typography and master templates. For a BA, this means you can build a report where every header, page number, and margin is perfectly consistent across the entire document, regardless of how many times the content changes.

What is your favorite aspect of this product?

The paragraph and character Styles. Once you set these up, you can reformat an entire massive document efficiently. You can easily edit the style once.

What do you dislike most about this product?

Importing data from Excel or a JSON feed is still more manual than it should be for a professional tool. It'd great to see some improvement on that.

What recommendations would you give to someone considering this product?

If you only need quick social graphics or 2-page flyers, stick with Canva. I'd recommend to use Adobe InDesign when you have a project that needs to be repeated like a monthly report. The time you spend setting up the template once will save you many hours in the long run.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Most Popular Adobe InDesign Comparisons