Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
6% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

81

Graphics Editing

78

Collaboration

77

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 79

Quality of Features

85

Breadth of Features

84

Ease of Implementation

82

Business Value Created

81

Availability and Quality of Training

79

Ease of Customization

78

Usability and Intuitiveness

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

77

Vendor Support

76

Ease of IT Administration

75

Adobe InDesign Reviews

Saikat M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use but costs a little bit more .

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

Unique style of adobe and basic functionalities.

What is your favorite aspect of this product?

Creative and powerful.

What do you dislike most about this product?

Cost and software size.

What recommendations would you give to someone considering this product?

Buy the product using bundle only i.e adobe creative cloud bundle.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Mike F.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strong and reliable product

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Templates and export options

What is your favorite aspect of this product?

Collaboration tools are top notch

What do you dislike most about this product?

Cloud based

What recommendations would you give to someone considering this product?

Demo the product - it can be used for many project types

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sharon L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Great Publishing Tool for Analysts and Creatives

Likeliness to Recommend

7 /10

What differentiates Adobe InDesign from other similar products?

Unlike other similar products, Adobe InDesign gives users absolute control over typography and master templates. For a BA, this means you can build a report where every header, page number, and margin is perfectly consistent across the entire document, regardless of how many times the content changes.

What is your favorite aspect of this product?

The paragraph and character Styles. Once you set these up, you can reformat an entire massive document efficiently. You can easily edit the style once.

What do you dislike most about this product?

Importing data from Excel or a JSON feed is still more manual than it should be for a professional tool. It'd great to see some improvement on that.

What recommendations would you give to someone considering this product?

If you only need quick social graphics or 2-page flyers, stick with Canva. I'd recommend to use Adobe InDesign when you have a project that needs to be repeated like a monthly report. The time you spend setting up the template once will save you many hours in the long run.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

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