Adobe FrameMaker Logo
Adobe FrameMaker Logo
Adobe Systems

Adobe FrameMaker

Composite Score
6.9 /10
CX Score
7.1 /10
Category
Adobe FrameMaker
6.9 /10

What is Adobe FrameMaker?

Work on long, complex content more productively with the powerful capabilities of Adobe FrameMaker. Author in XML or DITA with a powerful, easy-to-use workspace. Create rich, immersive experiences using online videos and unmatched image handling. Collaborate seamlessly using Online Review. Easily take your content to global audiences with new support for XLIFF. Publish for a range of devices from a single source as WYSIWYG PDF, Responsive HTML5, EPUB, mobile app, and more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Adobe FrameMaker Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

88 Plan to Renew

74 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe FrameMaker?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements

Feature Ratings

Average 78

Graphics Editing

86

Templates

83

Text Editing

78

Layout Editing

77

Drag and Drop Design

74

Data Visualization

73

Asset Hub

73

Collaboration

72

Social Media Integration

71

Vendor Capability Ratings

Average 74

Vendor Support

81

Availability and Quality of Training

78

Quality of Features

77

Business Value Created

75

Ease of IT Administration

75

Ease of Customization

74

Breadth of Features

74

Usability and Intuitiveness

72

Ease of Data Integration

71

Ease of Implementation

69

Product Strategy and Rate of Improvement

69

Adobe FrameMaker Reviews

Mariah R.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Hard to set up - but worth it in the end

Likeliness to Recommend

9 /10

What differentiates Adobe FrameMaker from other similar products?

Integrated with other adobe products which is great

What is your favorite aspect of this product?

Can be hard to set up and dashboards are confusing

What do you dislike most about this product?

Implementation and dashboard training

What recommendations would you give to someone considering this product?

If you are looking to integrate your systems, look no further!

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Continually Improving Product

Cons

  • Charges for Enhancements

Noelia B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Advanced Document Management

Likeliness to Recommend

8 /10

What differentiates Adobe FrameMaker from other similar products?

It's a precise, bold, and dynamic platform that's easy to manage critical content. It has key benefits that have been truly useful in our work system, such as reducing multiple errors in technical documentation through automatic information validation. It allows us to save hours in index generation, and it offers incredible compliance with regulations such as ISO. It has a great capacity for reusing content through fragments and variables, ensuring a consistent line across various manuals. It provides a publishing engine that seamlessly manages a wide range of documents without causing the platform to crash.

What is your favorite aspect of this product?

It provides great capacity for managing extensive documents with a modular structure, allowing you to manage multiple technical books with hundreds of pages, cross-references, dynamic indexes, and intelligent numbering, automating various processes. I like that it has native support for XML/DITA, as it makes it essential for creating structured publishing environments and maintaining consistency in complex documents. Among its features I like most are comparative review and granular control of certain changes, which streamline the approval process and make it much simpler. The ability to publish documents in multiple formats is invaluable.

What do you dislike most about this product?

There are some aspects of FrameMaker that I think could be improved. Real-time collaboration is limited compared to other modern solutions, and even some basic features, such as interactive comments, are less developed in the platform than we would like. Some integrations with design tools on the platform are not as fluid as we would like; they are somewhat closed-source and difficult to use. The annual subscription may seem quite competitive, but it's overwhelming for small businesses that would like to access it, but it's impossible with these paid plans. It's intimidating for new users with such a diverse interface.

What recommendations would you give to someone considering this product?

It's a platform that goes beyond simplicity. It makes document management more than just sharing files or permissions. It diversifies the material and makes managing complex, regulated, and technical documentation easier. It also includes procedural manuals and guides that are just what you need to meet various requirements in your work. Although real-time collaboration is limited, it keeps the team running and active, and it's still possible to take advantage of this feature.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Altruistic

Sarahi R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use, very intuitive

Likeliness to Recommend

10 /10

What differentiates Adobe FrameMaker from other similar products?

Strength in long, complex docuemnts. Structured authoring with DITA and ZML support

What is your favorite aspect of this product?

Robust handling of structures content and multi-channel publishing capabilities

What do you dislike most about this product?

Steep learning curve and somewhat dated interface and the limited real time collaboration features

What recommendations would you give to someone considering this product?

Assess your needs for structured authoring and invest in training and tuorials.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing