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Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.0 /10

473 Reviews Write a Review

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Caring
Security Protects
Helps Innovate

Feature Ratings

Average 83

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Application Share

Audio Controls

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Data Integration

Vendor Support

Adobe Connect Reviews

Vishal R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Learning with Advanced Features.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Due to its robust features for virtual meetings, webinars, and e-learning.

What is your favorite aspect of this product?

It offers customizable layouts, interactive tools, and extensive multimedia capabilities.

What do you dislike most about this product?

Would like to see more upgrades

What recommendations would you give to someone considering this product?

For those considering Adobe Connect, I recommend thoroughly exploring its extensive features for virtual meetings, webinars, and e-learning.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Mikeson R.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

A Smart visual classroom tool for learning

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is different from others because of the customization and reusable classroom framework, i can build a room once, define their pods, layouts the branding and then reuse it again.

What is your favorite aspect of this product?

i love its engaging and real feel that it gives for virtual learning. Expect video and audio there are so many good things like breakout rooms, polls quizzes, layouts and reusable room and many templates.

What do you dislike most about this product?

The interface, its a bit complicated. Many features but complexity of the interface bothers me.

What recommendations would you give to someone considering this product?

i would say Overall it is good for learners, use its templates feature to save your time and also maintain consistency across your sessions.

Pros

Inspires Innovation
Caring
Generous Negotitation
Transparent

Pawan S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Reliable Virtual Meetings with Robust Collaboratio

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect stands out for its highly customizable virtual meeting and webinar rooms and interactive features like polls, Q&A, and breakout sessions. Its rich multimedia support and strong security make it ideal for training, webinars, and corporate meetings.

What is your favorite aspect of this product?

My favorite aspect of Adobe Connect is its interactive and customizable meeting environment, which allows engaging webinars, training sessions, and collaborative online events.

What do you dislike most about this product?

The main drawback of Adobe Connect is its complex interface and setup, which can be challenging for new users and may require more time to learn compared to simpler video conferencing tools.

What recommendations would you give to someone considering this product?

I would recommend Adobe Connect for organizations needing interactive webinars, training, or large virtual meetings. However, be prepared for a learning curve and ensure your team has time to get familiar with its features.

Pros

Continually Improving Product
Efficient Service
Effective Service
Client Friendly Policies

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Vishal R.

Learning with Advanced Features.

Likeliness to Recommend

Pros

Mikeson R.

A Smart visual classroom tool for learning

Likeliness to Recommend

Pros

Pawan S.

Reliable Virtual Meetings with Robust Collaboratio

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer Remote

Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Application Share

Audio Controls

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Data Integration

Vendor Support