Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Adobe Systems

Adobe Connect

Composite Score

8.7 /10

CX Score

8.9 /10

489 Reviews Write a Review

Claim Software

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative

4% Neutral

91% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Application Share

Audio Controls

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support

Adobe Connect Reviews

Maite P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Participations in virtual meetings professionally

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a communications tool with a more compact aspect ideal for Queines make seminars on the web as well as for professionals who train other professionals to communicate more directly and have contacts where you can share screens, chat and more so that the tool It is quite professional and intuitive ideal for medium and large organizations

What is your favorite aspect of this product?

What I like the most is that I can create various rooms that fucine independently, what can connect to the entire company and all sectors without problems

What do you dislike most about this product?

The only disadvantage that could say is that it requires an updated system with Adobe but it is not possible to access the tool without complications, but it is a good tool

What recommendations would you give to someone considering this product?

I like the tool and I would recommend it for when you work remote and you want to communicate with the company in general

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Rohit P.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Nice Product to have in your bucket List

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect allows private meeting rooms which enable highly classified meetings to be held with complete security.

What is your favorite aspect of this product?

GUI Is great Easy to Integrate Value for money

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Go for it guys!!!

Pros

Helps Innovate
Unique Features
Efficient Service
Client Friendly Policies

Monicah G.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Adobe Connect is great and solves all our needs.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect supports powerful and excellent features which makes it super easy to conduct webinars. It is a powerful and excellent solution that does not require any training to get started with. I like its video quality which is very nice and of high quality. Also, i like the fact that there are always new added features.

What is your favorite aspect of this product?

I like the variety of layouts and communications options and the ability to have several share pods (screenshare, presentation, whiteboard with polls and chat all at the same time and as well as a web cam pod with only those who want to be on the camera).

What do you dislike most about this product?

The only challenge i have ever encountered is how to permanently delete "shares" that i don't need. Overall, it is an excellent tool for webinars and i recommend it.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect for webinars.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

94 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Maite P.

Participations in virtual meetings professionally

Likeliness to Recommend

Pros

Rohit P.

Nice Product to have in your bucket List

Likeliness to Recommend

Pros

Monicah G.

Adobe Connect is great and solves all our needs.

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer ONE

1
Since last award

Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Application Share

Audio Controls

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support