Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

8.8 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 83

Ease of Customization

84

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Adobe Connect Reviews

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Success in our communications with Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

We wanted to try Adobe Connect because it has a lot of positive feedback from many people, and users who have tried it have had a good experience communicating through webinars.

What is your favorite aspect of this product?

I like that whenever we have to communicate with clients we can do it, and that the information always arrives, the divided screens improve our view and let us know the people with whom we are talking, we can send files and documents and they arrive instantly, in addition Adobe Connect integrates seamlessly with any mobile device and we connect anywhere.

What do you dislike most about this product?

There are few things that Adobe Connect needs to improve, and one of them is the purchase of the license, because it seems a bit expensive to me and that alienates potential customers a bit.

What recommendations would you give to someone considering this product?

This software is perfect for maintaining stable communication with anyone who is far from you, you can make video calls with your phones and computers without having to travel and conduct webinars with many people no matter where they are.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martha P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Versatile solution to streamline communication

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect allows you to organize collaborative work, providing highly effective internal communication. It allows communication with customers in real time, regardless of where they are in the world. All information and communications are carried out in a safe and secure environment. It provides the conditions to maintain fluid communication, with the highest communication technology. This has allowed the work team to increase productivity and optimize work flow.

What is your favorite aspect of this product?

It has advanced chat functions that allow you to create groups, use messages and notifications to send to your contacts. It enables quick, simple-selection surveys to better identify user preferences. It is simple and very useful to share PDF files with participants on the screen. It has an excellent library for natively sharing content, which can be accessed quickly. It is very easy to create interactive content and present it in virtual classrooms.

What do you dislike most about this product?

Ha presentado problemas para reproducir videos largos y cuando eres nuevo usuario es necesario documentarse bien para aprovechar todo su potencial.

What recommendations would you give to someone considering this product?

This platform generates fluid and effective communications between employees, with business partners or with customers. It allows you to experience conferences of quality and versatility. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Kohei S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Adobe an online meeting place

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Among the outstanding features of Adobe Connect is the ability to integrate with various popular business applications, such as YouTube, among others. As well as Dropbox so that your webinar recordings are automatically stored in the cloud.

What is your favorite aspect of this product?

For starters, screen sharing, playing video presentations, and even letting attendees explore using an interactive screen, private chat, chat-to-text translations, audio and video recording, uploading PowerPoint presentations, digital whiteboard.

What do you dislike most about this product?

This platform includes almost all the tools you could want during an online presentation.

What recommendations would you give to someone considering this product?

Adobe Connect A virtual meeting solution, containing various display panels (pods) and components. In the meeting room, attendees can share their screen or files from their computer, chat, stream audio and video, or participate in interactive online activities.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

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