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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.4 /10
CX Score
8.5 /10
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Category
Acumatica Cloud ERP
8.4 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Respectful
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 79

Governance Risk and Compliance

85

Accounting and Financial Management

83

Supply Chain Management

82

Customer Relationship Management

81

BI and Performance Management

80

Procurement Management

80

Service Management

80

Job and Project Management

79

Analytics and Reporting

77

Industry Specific Capabilities

77

Human Capital Management

76

Vendor Capability Ratings

Average 79

Ease of IT Administration

81

Business Value Created

80

Ease of Customization

80

Quality of Features

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Ease of Implementation

76

Acumatica Cloud ERP Reviews

Ethan P.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Very customizable, but know what you're doing

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

I don't know

What is your favorite aspect of this product?

I don't know?

What do you dislike most about this product?

The VAR model. Not built for high-trx ecom biz.

What recommendations would you give to someone considering this product?

The software is good, but not all VARs are.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Less Efficient Service
  • Under Delivered

Salvador V.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Excellent Cloud ERP, Outstanding Customer Support

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Outstanding Customer Support through Enterprise Services

What is your favorite aspect of this product?

Cloud Based, Fixed Cost, Scalable

What do you dislike most about this product?

I can not think of anything.

What recommendations would you give to someone considering this product?

Learn as much as you can through Acumatica University.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Everything in one place!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

I really liked the price based on company size and transaction volume vs how many individuals in our company needed access. The ability to capture time and expense in one system, with job costing and project tracking and customizable invoices to meet client demands. The dashboards, customizable for various levels of our organization gives insights to information rarely shared before because of logistics. And, while we are just getting into the CRM portion of the product, the flow from quote to project with all the details will be very valuable.

What is your favorite aspect of this product?

dashboards

What do you dislike most about this product?

that the employee name drops from the expense entry in billing

What recommendations would you give to someone considering this product?

It is wonderful for our sprawling workforce, everyone can access via the App or browser to quickly enter time and expense; managers can see metrics for their team and clients. We can grow with this product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

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