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What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Calendar Integration
Real-Time Calendar View
Scheduling Link Creation
Automated Notifications
Payment Processing
3rd Party Integration
Availability Preferences
Customizable Branding
Analytics and Reporting
Mobile
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Ease of Customization
Ease of IT Administration
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Acuity Scheduling Reviews
Meredith H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Amazing Product
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
The seamless integration with Zoom is particularly useful for virtual meetings, making it a standout feature if I need to coordinate online appointments.
What is your favorite aspect of this product?
I can customize appointment types, forms, and availability, which allows for a flexible setup that matches my specific needs.
What do you dislike most about this product?
The reporting and analytics features are not as robust as I might need for in-depth data analysis.
What recommendations would you give to someone considering this product?
Get input from team members or clients who interact with the tool to understand their experiences and any issues they encounter.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Dawn C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Acuity Scheduling = "Appointments Perfection"
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Capability to schedule or reschedule appointments across multiple time zones globally. Makes it a breeze to coordinate with international clients.
What is your favorite aspect of this product?
Group scheduling. Support for multiple time zones
What do you dislike most about this product?
Overwhelming initial set up due to lots of unnecessary customization options.
What recommendations would you give to someone considering this product?
Ideal product for globalised businesses
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rachel C.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2024
The Way To "Never Miss An Appointment"
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Not much, but it's more accessible and easy to use on all its available platforms.
What is your favorite aspect of this product?
The automatic notifications and reminders as they have significantly reduced no-shows on appointments
What do you dislike most about this product?
Overwhelming initial set up especially when you prefer to do all necessary customisations and integrations during implementation
What recommendations would you give to someone considering this product?
It's efficiency and reliability for scheduling and booking appointments clearly justifies the cost
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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