
Acuity Scheduling
What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
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97 Plan to Renew
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89 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Payment Processing
3rd Party Integration
Mobile
Availability Preferences
Analytics and Reporting
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Usability and Intuitiveness
Acuity Scheduling Reviews

Matthew Lucca C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Excellent ally for your reservations.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Provides all the flexibility you could need, from simplified appointment scheduling, ease of use, affordable (cost terms) many options, unlimited plugins and more.
What is your favorite aspect of this product?
Unlimited plugins, great payment providers, support for secure online and offline payment methods. Direct synchronization with our calendar and more.
What do you dislike most about this product?
It's not necessary, I like it.
What recommendations would you give to someone considering this product?
It is a very versatile system, offers many additional features, dozens of plugins, excellent hosting, affordable (in terms of cost).
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Cons
- Commodity Features
Arjun K.
- Role: C-Level
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Remarkable Online Scheduling with Acuity
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Its feaure-rich, real-time and outstanding cloud appointment scheduling and unified calendar management capabilities.
What is your favorite aspect of this product?
Based on different appointment types, I can seamlessly create multiple links instead of the old school way of having long conversations with our clients/prospect.
What do you dislike most about this product?
The landing page isn't fully customisable as I would desire. I would appreciate addition of the capabilities for clients to add more than one email addresses when scheduling an appointment.
What recommendations would you give to someone considering this product?
I've had a positive experience with this platform and it's been a great addition to our organisation's software stack. I definitely recommend it!
Pros
- Performance Enhancing
- Unique Features
- Caring
- Saves Time
Ujunwa O.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy and helpful.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
I feel being able to have my training live made me love it.
What is your favorite aspect of this product?
The seamless experience I provide for my clients makes them keep coming and that is exciting for me.
What do you dislike most about this product?
For a feature-rich software, Acuity was a big deal to me when I started out as an assistant.
What recommendations would you give to someone considering this product?
If you need a go-to scheduler that you can customise to your taste, Acuity is for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing