ActivTrak Customer Reviews 2023

What is ActivTrak?

ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ActivTrak won the following awards in the Employee Monitoring category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2023

2 Top Rated Capabilities

5 Top Rated Features

2022

ActivTrak Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActivTrak.

82 Likeliness to Recommend

Up 1
Since last award

94 Plan to Renew

Up 6
Since last award

77 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActivTrak?

0% Negative

5% Neutral

95% Positive

Pros

Trustworthy
Efficient Service
Client Friendly Policies
Reliable

Feature Ratings

Average 82

Screenshots

88

Task Tracking

87

Email Monitoring

86

Application and URL Monitoring

85

Dashboards and Reporting

84

Productivity Analysis

83

Location Tracking

81

Domain Blocking

81

Alerts

79

Document and File Tracking

76

Keystroke Recording

76

Vendor Capability Ratings

Average 81

Ease of Customization

100

Breadth of Features

95

Ease of IT Administration

95

Business Value Created

93

Ease of Implementation

90

Quality of Features

89

Vendor Support

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

72

ActivTrak Reviews

Mandias M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My Review of ActivTrak

Likeliness to Recommend

9 / 10

What differentiates ActivTrak from other similar products?

The intuitive reports and many helpful dashboards is what makes ActivTrak a must have.

What is your favorite aspect of this product?

With this data driven and workforce analytics software, we have realized increased productivity thanks to tracking features among other capabilities.

What do you dislike most about this product?

No issues with ActivTrak. It has been a great tool.

What recommendations would you give to someone considering this product?

I recommend ActivTrak for effective workforce analytics and employee tracking. It has best features and is affordable too.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Inspires Innovation

Lauren D.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

"is an effective and user-friendly tool"

Likeliness to Recommend

7 / 10

What differentiates ActivTrak from other similar products?

It has many functions and is easy to use.

What is your favorite aspect of this product?

may be used to gather information without you having to be online, enabling you to monitor the performance of your staff in real time. With the additions of alerts connected to dangers of device insertion or information leakage, it is a reasonably strong addition that provides an extra layer of security for the security area.

What do you dislike most about this product?

I expect that in the future, it will be possible to measure an employee's productivity across many devices, therefore consolidating data. In addition, the user registry should be able to take the fields of first and last name from the active directory, rather than the user's registry, which is a tedious and time-consuming task.

What recommendations would you give to someone considering this product?

Allows supervisors to keep track of what employees are doing with their time and prioritize particular requirements using this tool's capacity to deliver timely follow-up. It also provides a host of other useful capabilities, such as the ability to detect and document any abuse of technology. If you're looking to track productivity, this is the best tool for the job.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Donald S.

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use and great product for the cost.

Likeliness to Recommend

10 / 10

What differentiates ActivTrak from other similar products?

Ease of use and cost.

What is your favorite aspect of this product?

Key logging and snap shots.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Insist on a POV to ensure the product meets your company's needs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

ActivTrak

ActivTrak

What is ActivTrak?

Company Details

Need Assistance?

Awards & Recognition

ActivTrak Ratings

82 Likeliness to Recommend

Up 1Since last award

94 Plan to Renew

Up 6Since last award

77 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love ActivTrak?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Screenshots The ability to capture screenshots manually or through random screen capture.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Location Tracking Real-time GPS locating monitoring of employees.

Domain Blocking Ability to restrict access to certain websites.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Keystroke Recording Records and archives all user keystrokes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

ActivTrak Reviews

Mandias M.

My Review of ActivTrak

Likeliness to Recommend

Pros

Lauren D.

"is an effective and user-friendly tool"

Likeliness to Recommend

Pros

Donald S.

Easy to use and great product for the cost.

Likeliness to Recommend

Pros

Up 1
Since last award

Up 6
Since last award

Up 1
Since last award

Feature Ratings

Screenshots

Task Tracking

Email Monitoring

Application and URL Monitoring

Dashboards and Reporting

Productivity Analysis

Location Tracking

Domain Blocking

Alerts

Document and File Tracking

Keystroke Recording

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement