Web Conferencing

Web Conferencing refers to services that facilitate online, real-time collaboration through a web browser.​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

New York State Leads the Charge in Upcoming Zoom Security Enhancements
May 22, 2020

The Office of the Attorney General of the State of New York has reached a settlement with Zoom Video Communications. The agreement promises enhanced data security and user controls.

Author: Jimmy Tom (Info-Tech)

Verizon Acquires BlueJeans for $400–500 Million
May 22, 2020

Verizon has acquired BlueJeans for between $400–500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans advanced and encrypted video-conferencing solutions for telehealth, e-learning, and field service work.

Author: Thomas Randall (Info-Tech)

Webex Meetings Update Aims to Improve Intuitive Joining
April 30, 2020

With an update that makes it easier for new and existing users to jump into a meeting, Cisco’s Webex is looking to address one of the few areas where it’s not rated at the very top of the pack.

Author: Brian Jackson (Info-Tech)

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Web Conferencing Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

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Cisco Systems

Cisco Webex Meetings

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.


Composite Score


CX Score


Emotional Footprint


Likeliness to Recommend