Emotional Footprint Awards 2023
Robotic Process Automation - Midmarket
SoftwareReviews names ElectroNeek, G1ANT, and JIFFY.ai Automate as Robotic Process Automation - Midmarket Emotional Footprint Award Winners.
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Robotic Process Automation - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Paanini Inc
JIFFY.ai Automate
JIFFY.ai’s revolutionary app-based intelligent automation suite turbo-charges productivity, transforms processes, and helps your teams unleash their creativity and innovation.
9.1
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
ElectroNeek
ElectroNeek
ElectroNeek, a Y Combinator company, is easy-to-use, fast and secure Robotic Process Automation platform, the first RPA that comes with an unlimited number of free bot licenses and built-in Orchestrator. It lets clients automate hundreds of attended and unattended processes and run them concurrently at no cost, paying only for developer seats. Its patent-pending 'Voodoo Interfaces' let users automatically fix bots when UI of automated environment changes, significantly decreasing the need for costly maintenance of RPA solutions.
9.0
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
G1ANT ROBOT LTD
G1ANT
Introducing G1ANT, the new-level RPA platform for enterprise and large-scale uses. It combines advanced extensibility, high performance, and world-class support to offer you a rock-solid base for business automation. Build highly efficient and automated end-to-end business processes.
8.9
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
FPT Software
akaBot
akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
EdgeVerve Systems Limited
AssistEdge RPA
AssistEdge RPA is a cohesive automation platform that offers new opportunities for scaling up and enables enterprises to succeed in the new age of digital transformation. From being an Innovator with the best market approach to a leader in Attended Automation, AssistEdge RPA combines the power of RPA and AI, thus gearing up enterprises to be future-ready.
8.0
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
71
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
