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Emotional Footprint Awards 2022

Warehouse Management Systems


SoftwareReviews names DELMIA Apriso, Cadre Cadence WMS, Dynamics 365 Supply Chain Management, and Blue Yonder (formerly JDA) as Warehouse Management Systems Emotional Footprint Award Winners.


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Warehouse Management Systems

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Dassault Systemes

DELMIA Apriso

DELMIA Apriso is a product suite that is now part of the Dassault Systèmes group, as a global manufacturing software solution that enables manufacturers to transform their operations while achieving and sustaining operational excellence. Its award-winning software and services solutions tightly synchronize global manufacturing operations and product supply networks by delivering real-time visibility and control across the enterprise.

9.2

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
12Reviews

Cadre Technologies

Cadre Cadence WMS

Cadence is a real-time Warehouse Management System (WMS) that organizes inventory, orders, shipments and workflow for distributors, 3rd party logistics companies and manufacturers. The system directs and controls operations for a wide variety of complex logistics business models and product verticals. It manages varying requirements and individual operations for multiple clients in hundreds of 3rd party (3PLs) warehouses and omni-channel distribution companies.

8.5

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

4% Negative 86% Positive
Badge Winner
11Reviews

BlueYonder

Blue Yonder (formerly JDA)

Blue Yonder WMS (formerly JDA) delivers real-time transaction processing, optimized storage and selection strategies, directed task management, and integrated labor standards.

8.1

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 83% Positive
Badge Winner
14Reviews

Microsoft Corporation

Dynamics 365 Supply Chain Management

Optimize planning, production, inventory, warehouse, and transportation to maximize operational efficiency and asset productivity. Predict disruptions and respond fast by digitizing your supply chain, enhancing visibility, improving planning, and maximizing asset productivity.

8.0

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

8% Negative 86% Positive
Badge Winner
16Reviews

Other Evaluated Vendors


Oracle

Oracle Warehouse Management Cloud

Oracle WMS Cloud extends supply chains to align inventory management and fulfillment services with modern purchasing methods, and offers real time visibility into an entire inventory—available via smart phone and browser—the only requirement being access to the Internet.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

3% Negative 83% Positive
17Reviews

Manhattan Associates, Inc.

Manhattan Active Warehouse Management

It is versionless, with continuous access to new capabilities. It was born in the cloud, so when your business needs more, it automatically scales to match that need. It has been infused with intelligence to learn and adapt. It is engineered to be extended, to quickly and easily combine the power of your innovation with ours. Wherever you work, it works.

7.5

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

10% Negative 82% Positive
11Reviews

PathGuide Technologies Inc

Latitude WMS

Latitude WMS is an advanced warehouse management system software package. It provides handheld and truck-mount barcode/RF hardware and training/implementation services for industrial and retail distributors. This software suite automates core warehouse transactions like receiving/putaway, paperless multi-zone picking, cycle counting, shipping, and employee performance and warehouse management reporting. Latitude WMS provides inputs to optimize conveyor throughput, package handling and control, and carousel system management. It also comes with many optional modules.

7.4

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

9% Negative 75% Positive
24Reviews

Epicor Software

Epicor Prophet 21

With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.

7.3

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

10% Negative 75% Positive
10Reviews

Maplewave

Maplewave WMS

Maplewave’s WMS software manages warehouse environments from receiving through reverse logistics, giving complete visibility throughout the full product lifecycle. Maplewave Warehouse Management System expertly coordinates the intake of inventory from suppliers and prepares it for next steps.

7.2

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

5% Negative 73% Positive
10Reviews

Infor

Infor WMS

Infor WMS is a best-of-breed, Tier-1 warehouse management system built on the cloud and is designed to streamline warehouse operations through advanced inventory management, labor management, 3PL billing and invoicing, 3D visualization, embedded analytics, and more.

7.2

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

6% Negative 76% Positive
21Reviews

Körber AG

Körber Warehouse Management (formerly HighJump)

HighJump Warehouse Management solutions enable you to gain efficiencies in the short term through rapid implementation, while providing unmatched adaptability as your business evolves. Out-of-box, switch-driven functionality is supported by process-driven workflows that you can build on your own to support your ever-changing needs - all while keeping operational and cost of ownership costs down.

6.9

CX Score

CX
Score

+60

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

9% Negative 69% Positive
12Reviews

For the full list of vendors in this space, click here.

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