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Emotional Footprint Awards 2022

Product Life-Cycle Management


SoftwareReviews names Siemens Teamcenter and Autodesk Fusion 360 as Product Life-Cycle Management Emotional Footprint Award Winners.


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Product Life-Cycle Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Siemens Industry Software Limited

Siemens Teamcenter

Our portfolio of digital innovation products are structured and developed to accelerate innovation in each of the domains of your digital enterprise while also connecting with the other critical areas of your business. By addressing the specific requirements in each of these areas we can deliver applications that have the breadth and depth necessary to enhance the core processes within each of these domains. By combining these domain applications with our underlying framework of shared services we are delivering the Digital Innovation Platform.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

4% Negative 85% Positive
Badge Winner
43Reviews

Autodesk Inc

Autodesk Fusion 360

Fusion Lifecycle helps you accelerate your product development processes across all departments and locations by automating workflows, key tasks and delivering timely information. Because Fusion Lifecycle is on the cloud, everyone has access to the data they need anytime, anywhere. Fusion Lifecycle connects people, processes, and data across the entire product lifecycle to a central repository of information. So everyone from the conceptual designer to the end-customer is on the same page, sharing the same up-to-date product definition.

7.9

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 82% Positive
Badge Winner
43Reviews

Other Evaluated Vendors


Roadmunk Inc

Roadmunk

Roadmunk is an end-to-end roadmapping tool. With Roadmunk, capture customer feedback, prioritize what to build next, and use boardroom-ready roadmaps to communicate your strategy. Plan, create and share product roadmaps with Roadmunk. Collaborate with your team to create a visual for the future of your product with multiple views, resources and data sets. Plus, with the ability to publish to PDF, PowerPoint, URL, HTML and PNG; even stakeholders can weigh in on the plan's development.

7.8

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

5% Negative 84% Positive
18Reviews

SAP

SAP PLM

Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases reliability and product traceability using solutions based on the Internet of Things (IoT).

7.7

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

6% Negative 82% Positive
115Reviews

Oracle

Oracle Fusion Cloud PLM

Oracle Agile boosts your competitive edge by optimizing all aspects of the product lifecycle. With best practice PLM processes, you can leverage Oracle's deep expertise, broad portfolio, and commitment to helping customers accelerate product innovation and maximize profitability.

7.6

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

7% Negative 80% Positive
78Reviews

PTC

PTC Arena

Arena PLM enables innovative companies and their extended supply chains to better manage their Bill of Materials (BOM).

7.6

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

10% Negative 81% Positive
26Reviews

Dassault Systemes

Dassault Enovia

The ENOVIA powered by the 3DEXPERIENCE platform provides a single, secure and up-to-date source of product data accessible anywhere —enabling true collaboration across your organization.

7.3

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

15% Negative 83% Positive
17Reviews

Infor

Infor PLM Discrete

Infor PLM Discrete is a comprehensive product lifecycle management (PLM) solution for discrete manufacturers that seamlessly integrates with ERP and CAD systems. Built for the high tech and electronics, automotive component, industrial manufacturing, and aerospace and defense industries, PLM Discrete empowers employees, suppliers, and partners to get products to market faster, improve design efficiency, and lower the cost of new product introductions. Manufacturers can effortlessly share timely, transparent access to critical product information across a network of suppliers, subcontractors, developers, customers, and stakeholders.

7.2

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

10% Negative 76% Positive
18Reviews

PTC

PTC Windchill

Windchill offers breakthrough Product Lifecycle Management (PLM) capabilities, unleashing more data to more stakeholders throughout your organization through a single source of truth for product data and processes. With it, your organization will improve product quality by connecting teams directly to live operational data. You’ll also reduce IT burden and overhead while ensuring accessibility and security with both on-premise and cloud deployment options. Windchill is a true end-to-end PLM platform that is IoT-ready.

6.5

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

20% Negative 72% Positive
17Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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