Emotional Footprint Awards 2022
Network Monitoring - Midmarket
SoftwareReviews names EventSentry, Domotz Pro, and Icinga Stack as Network Monitoring - Midmarket Emotional Footprint Award Winners.
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Network Monitoring - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Netikus.net
EventSentry
Our award-winning real-time log, server & network monitoring solution helps IT professionals manage and monitor their infrastructure proactively. Flexible and powered by amazing support, EventSentry provides visibility into increasingly complex networks.
9.4
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Domotz
Domotz Pro
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device
9.0
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Icinga
Icinga Stack
Icinga monitors availability and performance, gives you simple access to relevant data and raises alerts to keep you in the loop
9.0
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
Spiceworks
Spiceworks Network Monitor
Powerful, easy-to-use network monitoring software. Real-time status and alerts for your critical devices and services. Catch problems… before users even notice.
8.6
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Motadata
Motadata Network Monitoring Software
Break data silos and achieve end-to-end visibility of your network performance, SNMP data, Network Flow, and log data. Effectively monitor and analyze your network across on-premise to cloud infrastructure.
8.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Zabbix LLC
Zabbix
Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.
8.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
HelpSystems
HelpSystems InterMapper
InterMapper is an industrial-strength network monitoring, mapping, and alerting tool that helps network administrators manage and maintain healthy IT environments.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Nagios
Nagios XI
Nagios XI is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. Nagios XI monitors your entire IT infrastructure to ensure systems, applications, services, and business processes are functioning properly. In the event of a failure, Nagios can alert staff of the issue to begin remediation before outages affect business processes, end-users, or customers.
7.5
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.