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Emotional Footprint Awards 2022

Network Monitoring - Midmarket


SoftwareReviews names EventSentry, Domotz Pro, and Icinga Stack as Network Monitoring - Midmarket Emotional Footprint Award Winners.


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Network Monitoring - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Netikus.net

EventSentry

Our award-winning real-time log, server & network monitoring solution helps IT professionals manage and monitor their infrastructure proactively. Flexible and powered by amazing support, EventSentry provides visibility into increasingly complex networks.

9.4

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
12Reviews

Domotz

Domotz Pro

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

9.0

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
10Reviews

Icinga

Icinga Stack

Icinga monitors availability and performance, gives you simple access to relevant data and raises alerts to keep you in the loop

9.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
13Reviews

Other Evaluated Vendors


Spiceworks

Spiceworks Network Monitor

Powerful, easy-to-use network monitoring software. Real-time status and alerts for your critical devices and services. Catch problems… before users even notice.

8.6

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 88% Positive
29Reviews

Motadata

Motadata Network Monitoring Software

Break data silos and achieve end-to-end visibility of your network performance, SNMP data, Network Flow, and log data. Effectively monitor and analyze your network across on-premise to cloud infrastructure.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 91% Positive
18Reviews

Zabbix LLC

Zabbix

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

8.3

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 87% Positive
52Reviews

HelpSystems

HelpSystems InterMapper

InterMapper is an industrial-strength network monitoring, mapping, and alerting tool that helps network administrators manage and maintain healthy IT environments.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 82% Positive
10Reviews

Nagios

Nagios XI

Nagios XI is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. Nagios XI monitors your entire IT infrastructure to ensure systems, applications, services, and business processes are functioning properly. In the event of a failure, Nagios can alert staff of the issue to begin remediation before outages affect business processes, end-users, or customers.

7.5

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

6% Negative 79% Positive
81Reviews

For the full list of vendors in this space, click here.

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