Top IT Asset Management - Midmarket Software Awards 2022 | Software

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Emotional Footprint Awards 2022

IT Asset Management - Midmarket


SoftwareReviews names Device42, Asset Panda, and ManageEngine AssetExplorer as IT Asset Management - Midmarket Emotional Footprint Award Winners.


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IT Asset Management - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Device42

Device42

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

8.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
17Reviews

ASSET PANDA LLC

Asset Panda

Asset Panda lets you work smarter by giving you immediate access to the real-time information you need about your government office assets—whenever and wherever you need it.

8.5

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
16Reviews

ManageEngine

ManageEngine AssetExplorer

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

4% Negative 85% Positive
Badge Winner
34Reviews

Other Evaluated Vendors


ManageEngine

ManageEngine Endpoint Central

Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.

8.2

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 83% Positive
49Reviews

Belarc Inc

BelManage

BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.

8.2

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 85% Positive
28Reviews

ServiceNow

ServiceNow Asset Management

ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

7.6

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

9% Negative 79% Positive
27Reviews

Ivanti

Ivanti Neurons for ITAM

Ivanti Neurons for ITAM consolidates your IT asset data and lets you track, configure, optimize and strategically manage your assets through their full lifecycle. The solution's configurable design helps you define and follow your own workflows or implement out-of-the-box processes.

7.5

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

5% Negative 79% Positive
38Reviews

Scalable Software Inc

Asset Vision Workstation

Asset Vision Workstation is purpose-built for next-generation IT asset management, including mobile devices, cloud services, virtualization, clustering, and cost optimization. Asset Vision is a suite of products built on a unified, Software as a Service (SaaS) platform. All modules in the suite look and feel identical. Data integration between the modules occurs transparently at the database level.

6.1

CX Score

CX
Score

+54

Net Emotional Footprint

Net Emotional
Footprint

68

Value Index

VALUE INDEX

16% Negative 70% Positive
27Reviews

For the full list of vendors in this space, click here.

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