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Emotional Footprint Awards 2022

Governance, Risk and Compliance


SoftwareReviews names Onspring Governance, Risk & Compliance Suite, 360incontrol, Camms.Risk, ZenGRC, OneTrust GRC, and SAP Governance, Risk, Compliance (GRC), and Cybersecurity as Governance, Risk and Compliance Emotional Footprint Award Winners.


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Governance, Risk and Compliance

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Onspring Technologies

Onspring Governance, Risk & Compliance Suite

Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.

9.3

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
33Reviews

CISS Ltd.

360incontrol

360inControl® is your collaborative solution to implement all requirements and aspects in GRC, information security, data protection, and certification centrally and integrally. Whether you need to directly implement a use case or start with GRC, ISMS, or data protection implementation, 360inControl® supports you in implementing your requirements adapted to your company, your budget, and your protection needs. APIs e.g. to OKTA, Microsoft etc. supports a lean and sustainable onboarding into your organization. Extremely fast setup of the cloud solution. Test tenants allow interested parties to perform a practical evaluation.

9.1

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
21Reviews

CAMMS

Camms.Risk

Manage risks, audits, incidents and hazards the simple way with CAMMS’ enterprise risk management software. Our best-practice solution, which complies with international standards such as ISO 31000:2009 and the COSO framework, will help you to easily identify and manage strategic, corporate, operational and project risks so you can make smarter decisions into the future.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
10Reviews

Reciprocity

ZenGRC

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

8.6

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
17Reviews

SAP

SAP Governance, Risk, Compliance (GRC), and Cybersecurity

Automate and manage risks, controls, identities, cyber threats, and international trade across the enterprise with embedded analytics and artificial intelligence. Unify enterprise risk and control activities on a common technology platform, leveraging continuous monitoring for agile decision-making.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

6% Negative 85% Positive
Badge Winner
32Reviews

OneTrust

OneTrust GRC

OneTrust GRC enables risk, compliance and audit professionals to identify, measure, and remediate risk across their business to comply with internal rules and external regulations. With OneTrust GRC, companies can seamlessly integrate risk management into their day to day activities. OneTrust GRC is a part of OneTrust, the #1 most widely used privacy, security and third-party risk platform trusted by more than 5,000 customers and powered by 75 awarded patents. To learn more, visit OneTrustGRC.com.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 82% Positive
Badge Winner
19Reviews

Other Evaluated Vendors


Dell EMC

RSA Archer Suite

RSA Archer Suite empowers organizations to manage multiple dimensions of risk on one platform with on-premises and SaaS offerings, and quickly implement industry-standard processes and best practices for advanced risk management maturity, informed decision-making and enhanced business performance.

7.9

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 80% Positive
15Reviews

NAVEX Global (formerly LockPath)

Lockpath Integrated Risk Management Platform

NAVEX Global's Lockpath is a powerful, flexible, integrated GRC platform that enables integrated risk management and is built to scale.

7.9

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

5% Negative 83% Positive
16Reviews

Oracle

Oracle GRC

Only Oracle Fusion Governance, Risk, and Compliance (GRC), a component of the Oracle Fusion Applications suite, provides a complete enterprise GRC platform that gives you the power to discover, manage and enforce.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 84% Positive
42Reviews

LogicGate Inc

LogicGate Risk Cloud

The LogicGate Risk Cloud™ is an agile GRC cloud solution that combines powerful functionality with intuitive design to enhance enterprise GRC programs.

7.7

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 79% Positive
18Reviews

Galvanize

Galvanize HighBond

Galvanize builds security, risk management, compliance, and audit software. We’re on a mission to unite these teams in our HighBond platform in order to strengthen individuals and protect organizations.

7.7

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 82% Positive
16Reviews

IBM

IBM OpenPages GRC Platform

IBM OpenPages GRC Platform is an integrated governance, risk and compliance platform that enables companies to manage risk and regulatory challenges across the enterprise. IBM OpenPages GRC Platform serves as the foundation for a company's enterprise risk management (ERM) efforts by unifying enterprise-wide risk and compliance initiatives into a single management system. With solutions for Financial Controls Management, Operational Risk Management, IT Governance, Policy and Compliance Management, and Internal Audit, OpenPages GRC Platform provides a modular and integrated approach to governance, risk, and compliance.

7.7

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

9% Negative 79% Positive
22Reviews

Verizon Communications Inc

Verizon GRC Services

Create an effective governance, risk, and compliance (GRC) approach that can help you better comply with security requirements, control risk, and build customer loyalty. And assess, establish, and—most importantly—maintain compliance across your organization, despite complications such as changing and overlapping security regulations and standards, differing interpretations, and a lack of uniformity in compliance efforts.

7.1

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

7% Negative 76% Positive
14Reviews

ServiceNow

ServiceNow GRC

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

6.4

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

10% Negative 62% Positive
13Reviews

MetricStream

MetricStream GRC

MetricStream GRC is the technology infrastructure that modern and digital organizations are relying on to design an integrated GRC architecture that can be embedded into the fabric of the enterprise. Built on cloud-based, open-standard technologies using J2EE and XML architecture, MetricStream GRC Platform enables rapid deployment of GRC Apps that provide a pervasive approach to governance, risk, and compliance.

6.1

CX Score

CX
Score

+55

Net Emotional Footprint

Net Emotional
Footprint

66

Value Index

VALUE INDEX

10% Negative 65% Positive
17Reviews

SAI360

SAI360

Compliance 360® is a comprehensive software solution that streamlines governance, risk, compliance and internal audit process for organizations of all sizes and geographic diversity. Compliance 360 is designed to make compliance, risk and audit management easier, less costly, and much more manageable – even for organizations in highly regulated industries.

5.4

CX Score

CX
Score

+41

Net Emotional Footprint

Net Emotional
Footprint

64

Value Index

VALUE INDEX

15% Negative 56% Positive
16Reviews

For the full list of vendors in this space, click here.

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