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Emotional Footprint Awards 2022

Accounting - Enterprise


SoftwareReviews names Odoo, SAP Business One, and Sage Intacct as Accounting - Enterprise Emotional Footprint Award Winners.


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Accounting - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Odoo

Odoo

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

9.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
20Reviews

SAP

SAP Business One

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
24Reviews

Sage Group

Sage Intacct

Sage Intacct helps organizations thrive in today’s ever-changing, digital world with seamlessly connected solutions across accounting & ERP, planning, analytics, and payroll. Get instant insights to make data-driven decisions, using up-to-the-minute, multi-dimensional reporting and dashboards and plug-and-play advanced analytics. Armed with insights and more time for strategy, you can focus on growing your business and people.

8.9

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
52Reviews

Other Evaluated Vendors


NetSuite

Netsuite Accounting

NetSuite cloud financials and accounting software helps finance leaders design, transform and streamline their processes and operations. NetSuite seamlessly couples core finance and accounting functions with strong compliance management, which improves business performance and increases financial close efficiency while reducing back-office costs

8.0

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

7% Negative 82% Positive
28Reviews

Oracle

Oracle PeopleSoft

Oracle's PeopleSoft Financial Management reduces costs by automating, centralizing, and standardizing global transactional processes. Manage risk and reduce compliance costs with end-to-end processes for governance, risk, and compliance. Make the right investments in the business with integrated performance management and business intelligence.

7.9

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 83% Positive
109Reviews

Intuit

Quickbooks Desktop Enterprise

QuickBooks Enterprise supports the needs of growing businesses for an affordable price.

7.6

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 81% Positive
49Reviews

For the full list of vendors in this space, click here.

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