Emotional Footprint Awards 2021

Security Awareness & Training


SoftwareReviews names Infosec IQ, Terranova Security Awareness Training, Webroot Security Awareness Training, and KnowBe4 Security Awareness Training as Security Awareness & Training Emotional Footprint Award Winners.


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Security Awareness & Training

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Infosec

Infosec IQ

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.

9.0

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 92% Positive
Badge Winner
28Reviews

Terranova Security

Terranova Security Awareness Training

With our comprehensive, end-to-end suite of security awareness solutions at your disposal, you can address threats completely, effectively and in a way that makes the most sense for your organization and its culture.

8.6

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
21Reviews

Webroot Software

Webroot Security Awareness Training

Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

8.6

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 92% Positive
Badge Winner
25Reviews

KnowBe4

KnowBe4 Security Awareness Training

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

8.5

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
28Reviews

Other Evaluated Vendors


Inspired eLearning

Inspired eLearning Security Awareness

Named an Inc. 5000 company for the 5th year in a row, Inspired eLearning delivers the highest quality educational products to transform corporate culture, nurture and enhance workforce skills and deliver maximum ROI for the corporate education budget. Inspired eLearning offers Security Awareness and Compliance solutions that include Security First Solutions, CyQ Cybersecurity Assessment tool, PhishProof phishing assessment software, content integration and a fully hosted web-based eLearning course delivery and tracking system using the iLMS (Inspired Learning Management System).

8.3

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 89% Positive
15Reviews

SANS Institute

SANS EndUser Training

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

8.2

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

0% Negative 90% Positive
24Reviews

Mimecast Services

Mimecast Awareness Training

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

8.0

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

1% Negative 86% Positive
19Reviews

Kaspersky

Kaspersky Security Awareness

Kaspersky Lab has launched a family of computer-based training products that utilize the latest learning techniques and address all levels of the organizational structure. Our integral approach consists of modern learning techniques ensuring all employees are trained up to their best needed level. Gamification, learning-by-doing and repeated reinforcement help to build strong skills retention and prevent obliteration. Each training is engaging and highlighting the personal importance of cybersecurity.

7.4

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

5% Negative 75% Positive
15Reviews

Proofpoint

Proofpoint Security Awareness Training

REQUEST A DEMO Overview Engage your end users and arm them against real-world cyber attacks, using personalized cybersecurity training based on our industry-leading threat intelligence. Instead of wasting time with one-size-fits-all content, we help you deliver the right cybersecurity awareness training to the right people at the right time.

7.2

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

8% Negative 77% Positive
23Reviews

For the full list of vendors in this space, click here.

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