Proofpoint Security Awareness Training Customer Reviews 2023 |

What is Proofpoint Security Awareness Training?

Engage your end users and arm them against real-world cyber attacks, using personalized cybersecurity training based on our industry-leading threat intelligence. Instead of wasting time with one-size-fits-all content, we help you deliver the right cybersecurity awareness training to the right people at the right time.

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Proofpoint Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Proofpoint Security Awareness Training.

80 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Proofpoint Security Awareness Training?

3% Negative

27% Neutral

70% Positive

Pros

Transparent
Security Protects
Respectful
Enables Productivity

Feature Ratings

Average 80

Content Quality

88

Simulated Attacks

84

Just in Time Alerts

82

Ease of User Management

82

Variety of Training Materials

81

Topic Breadth

81

Security Awareness Dashboards and Reporting

81

Knowledge Tests

80

Customizability

76

LMS Integration

73

Gamification

71

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Quality of Features

83

Availability and Quality of Training

82

Ease of Implementation

81

Vendor Support

81

Ease of Data Integration

80

Business Value Created

80

Ease of IT Administration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

76

Ease of Customization

71

Proofpoint Security Awareness Training Reviews

Jeremy K.

Role: C Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Excellent value product!

Likeliness to Recommend

9 / 10

What differentiates Proofpoint Security Awareness Training from other similar products?

We were already using PP Anti-spam, so I cannot comment on the competition. However, adding this on to our product portfolio was a no brainer

What is your favorite aspect of this product?

The awareness-raising aspect for end users

What do you dislike most about this product?

Would like to see better automation

What recommendations would you give to someone considering this product?

Make sure that you have a clear implementation and ongoing training plan

Pros

Continually Improving Product
Enables Productivity
Helps Innovate
Reliable

Rick E.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Has all the features we need at a good price point

Likeliness to Recommend

9 / 10

What differentiates Proofpoint Security Awareness Training from other similar products?

Easy navigation and superior training

What is your favorite aspect of this product?

The level of content

What do you dislike most about this product?

Reporting could be better

What recommendations would you give to someone considering this product?

Compare it against the content of other solutions

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Micah H.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Fantastic product for awareness training

Likeliness to Recommend

10 / 10

What differentiates Proofpoint Security Awareness Training from other similar products?

Ease of use and content of material

What is your favorite aspect of this product?

the reporting

What do you dislike most about this product?

Integration to our AD

What recommendations would you give to someone considering this product?

Implement with proofpoint oversight

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

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Proofpoint Security Awareness Training

Proofpoint Security Awareness Training

What is Proofpoint Security Awareness Training?

Company Details

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Awards & Recognition

Proofpoint Security Awareness Training Ratings

80 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Proofpoint Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Proofpoint Security Awareness Training Reviews

Jeremy K.

Excellent value product!

Likeliness to Recommend

Pros

Rick E.

Has all the features we need at a good price point

Likeliness to Recommend

Pros

Micah H.

Fantastic product for awareness training

Likeliness to Recommend

Pros

Most Popular Proofpoint Security Awareness Training Comparisons

NINJIO

Infosec IQ

KnowBe4 Security Awareness Training

Webroot Security Awareness Training

Hoxhunt

Terranova Security Awareness Training

Feature Ratings

Content Quality

Simulated Attacks

Just in Time Alerts

Ease of User Management

Variety of Training Materials

Topic Breadth

Security Awareness Dashboards and Reporting

Knowledge Tests

Customizability

LMS Integration

Gamification

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization