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Emotional Footprint Awards 2021

Master Data Management


SoftwareReviews names PiLog MDRM, Talend Master Data Management, and ChainSys Smart Data Platform as Master Data Management Emotional Footprint Award Winners.


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Master Data Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


PiLog Inc

PiLog MDRM

The PiLog MDRM system is a Master Data Governance Solution for Material, Service, Vendor, Customer, Assets, Employee, etc. with embedded Data Quality Management. It is a multi-domain, multi-lingual solution to create and maintain all the master data records in a single installation. One of the primary functions is that of Master Data Management with governance processes specific to creation, change, extension, deletion, and archiving to manage the complete life cycle of the master data records.

9.7

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

95

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
12Reviews

Talend

Talend Master Data Management

Talend Master Data Management (MDM) unifies any amount of data--from customers to products to suppliers and beyond- into a single, actionable "version of the truth." MDM combines real-time data, applications, and process integration with embedded data quality and stewardship.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
12Reviews

ChainSys

ChainSys Smart Data Platform

ChainSys is an innovator in the data management and business platform implementation (ERP) space. Our success is largely attributed to the fact that we understand the core of how businesses work and the importance of ensuring all business units work smoothly together.

9.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
14Reviews

Other Evaluated Vendors


Semarchy Inc

Semarchy xDM

Discover the Intelligent Data Hub unique platform for Master Data Management (MDM), Reference Data Management (RDM), Application Data Management (ADM), Data Quality, and Data Governance. Organizations of all sizes and industries benefit from a full set of features to build production-ready operational and analytical applications in a single environment.

8.4

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 86% Positive
16Reviews

Dell Technologies

Dell Boomi

Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.

8.3

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 85% Positive
28Reviews

Profisee Group Inc

Profisee Platform

Master Data Maestro is an enterprise-grade master data management software suite designed to deliver powerful data stewardship and data quality capabilities to customers deploying multi-domain MDM solutions.

8.0

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 84% Positive
10Reviews

IBM

IBM Infosphere Master Data Management

InfoSphere MDM manages master data for single or multiple domains – customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more – for improving application and business process effectiveness.

8.0

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

6% Negative 82% Positive
14Reviews

SAS Institute Inc.

SAS Master Data Management

SAS gives you a solid start when it comes to preparing and managing traditional and big data sources. Our experts work to understand your goals, and then will suggest a phased approach for the most business value. The result? A complete solution that delivers a single view of your data – and gets your entire enterprise on the same page.

7.8

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

3% Negative 83% Positive
26Reviews

SAP

SAP Master Data Management Solutions

Unify customer, product, and order information from multiple sources and across all channels with master data management software from hybris, an SAP company.

7.5

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

9% Negative 78% Positive
79Reviews

Informatica LLC

Informatica Master Data Management

Informatica Master Data Management is the only MDM solution that is both easy to deploy and flexible enough to solve your unique business challenges.

7.0

CX Score

CX
Score

+63

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

13% Negative 77% Positive
20Reviews

Oracle

Oracle Master Data Management

Oracle Master Data Management is a comprehensive platform that delivers consolidated, consistent and authoritative master data across the enterprise and distributes this master information to all operational and analytical applications. Its capabilities are designed for mastering data across multiple domains ranging from: Customer, Supplier, Site, Account, Asset and Product including many others.

6.8

CX Score

CX
Score

+61

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

12% Negative 72% Positive
69Reviews

For the full list of vendors in this space, click here.

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