Emotional Footprint Awards 2020

Vulnerability Management


SoftwareReviews names Rapid7 insightVM, Kenna Security Platform, and Alert Logic Vulnerability Scanning & Assessment as Vulnerability Management Emotional Footprint Award Winners.


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Vulnerability Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Rapid7

Rapid7 insightVM

insightVM Continuously identifies and assesses risks across your cloud, virtual, remote, local, and containerized infrastructure.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 92% Positive
Badge Winner
43Reviews

Kenna Security

Kenna Security Platform

The Kenna Security Platform continuously analyzing vulnerabilities in real-time and prioritizing their remediation through predictive risk modeling.

8.6

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
10Reviews

Alert Logic

Alert Logic Vulnerability Scanning & Assessment

Reduce your attack surface by finding vulnerabilities before your adversaries do with Alert Logic Essentials, Alert Logic Professional, and Alert Logic Enterprise

8.5

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
12Reviews

Other Evaluated Vendors


Trustwave

Trustwave DBProtect VM

Trustwave Vulnerability Scanning and Management services provide complete visibility into network vulnerabilities from outside and inside the corporate firewall, and include centralized, visual management capabilities

8.4

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

1% Negative 92% Positive
37Reviews

Qualys

Qualys

The Digital Transformation is bringing new opportunities to your company—but also exposing it to new security risks. There’s new vulnerabilities, new regulations, new tools appearing all the time. The Qualys Cloud Platform can guide your company through all of it.

8.4

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 88% Positive
20Reviews

Beyond Security

beSecure (AVDS)

beSecure is a flexible, accurate, low maintenance Vulnerability Assessment and Management solution that delivers solid security improvements

8.3

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

2% Negative 89% Positive
20Reviews

Tripwire

Tripwire IP360

Tripwire provides an enterprise-class vulnerability management solution that accurately prioritizes risk so you can take action on your most exposed assets.

7.8

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

8% Negative 82% Positive
26Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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