Emotional Footprint Awards 2020

Vulnerability Management


SoftwareReviews names Rapid7 insightVM, Kenna Security Platform, and Alert Logic Vulnerability Scanning & Assessment as Vulnerability Management Emotional Footprint Award Winners.

Vulnerability Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Rapid7

Rapid7 insightVM

insightVM Continuously identifies and assesses risks across your cloud, virtual, remote, local, and containerized infrastructure.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 92% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
43Reviews

Kenna Security

Kenna Security Platform

The Kenna Security Platform continuously analyzing vulnerabilities in real-time and prioritizing their remediation through predictive risk modeling.

8.6

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 94% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
10Reviews

Alert Logic

Alert Logic Vulnerability Scanning & Assessment

Reduce your attack surface by finding vulnerabilities before your adversaries do with Alert Logic Essentials, Alert Logic Professional, and Alert Logic Enterprise

8.5

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

1% Negative 91% Positive