Emotional Footprint Awards 2020

Governance, Risk and Compliance


SoftwareReviews names Onspring GRC Platform, SAP GRC Solutions, and Oracle GRC Management as Governance, Risk and Compliance Emotional Footprint Award Winners.

Governance, Risk and Compliance

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Onspring Technologies

Onspring GRC Platform

Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 94% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
21Reviews

SAP

SAP GRC Solutions

Adapt quickly to changes in the economy, technology, and regulations to strengthen your business with software for governance, risk, and compliance (GRC).

8.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 86% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
31Reviews

Oracle

Oracle GRC Management

Only Oracle Fusion Governance, Risk, and Compliance (GRC), a component of the Oracle Fusion Applications suite, provides a complete enterprise GRC platform that gives you the power to discover, manage and enforce.

8.1

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 86% Positive