Emotional Footprint Awards 2020

Governance, Risk and Compliance


SoftwareReviews names Onspring GRC Platform, SAP GRC Solutions, and Oracle GRC Management as Governance, Risk and Compliance Emotional Footprint Award Winners.


View Category

Governance, Risk and Compliance

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Buyer's Guide View Preview

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Onspring Technologies

Onspring GRC Platform

Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
21Reviews

SAP

SAP GRC Solutions

Adapt quickly to changes in the economy, technology, and regulations to strengthen your business with software for governance, risk, and compliance (GRC).

8.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 86% Positive
Badge Winner
31Reviews

Oracle

Oracle GRC Management

Only Oracle Fusion Governance, Risk, and Compliance (GRC), a component of the Oracle Fusion Applications suite, provides a complete enterprise GRC platform that gives you the power to discover, manage and enforce.

8.1

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 86% Positive
Badge Winner
45Reviews

Other Evaluated Vendors


IBM

IBM GRC OpenPages GRC Platform

IBM® OpenPages® GRC Platform is an integrated governance, risk and compliance platform that enables companies to manage risk and regulatory challenges across the enterprise.

8.0

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

6% Negative 83% Positive
19Reviews

Dell EMC

EMC RSA Archer GRC

In today’s competitive market, risks are changing dramatically and are increasingly more complex. RSA Archer empowers organizations to manage multiple dimensions of risk on one configurable, integrated platform.

7.9

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 80% Positive
14Reviews

Verizon

Verizon GRC Services

Create an effective governance, risk, and compliance (GRC) approach that can help you better comply with security requirements, control risk, and build customer loyalty. And assess, establish, and—most importantly—maintain compliance across your organization, despite complications such as changing and overlapping security regulations and standards, differing interpretations, and a lack of uniformity in compliance efforts.

7.1

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

71

Value Index

VALUE INDEX

11% Negative 83% Positive
10Reviews

MetricStream

MetricStream GRC Platform

MetricStream GRC Platform is the technology infrastructure that modern and digital organizations are relying on to design an integrated GRC architecture that can be embedded into the fabric of the enterprise. Built on cloud-based, open-standard technologies using J2EE and XML architecture, MetricStream GRC Platform enables rapid deployment of GRC Apps that provide a pervasive approach to governance, risk, and compliance.

7.1

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

70

Value Index

VALUE INDEX

5% Negative 79% Positive
12Reviews

ServiceNow

ServiceNow GRC

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

6.2

CX Score

CX
Score

+47

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

12% Negative 57% Positive
12Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com