Emotional Footprint Awards 2020

Education Learning Management Systems


SoftwareReviews names Sakai, PowerSchool Learning, Canvas, and Moodle as Education Learning Management Systems Emotional Footprint Award Winners.


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Education Learning Management Systems

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Apereo

Sakai

Sakai provides a flexible and feature-rich environment for teaching, learning, research and other collaboration. As an open source software suite developed by its adopter community, the Sakai continually evolves in step with the needs of the students, faculty members and organizations it serves. Colleges, universities, governments and other organizations deploy Sakai’s rich toolset to expand the possibilities for technology-enabled learning across many facets of the educational experience.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
94Reviews

PowerSchool

PowerSchool Learning

PowerSchool Learning is a learning management and classroom collaboration solution that empowers teachers with real-time student interaction inside and outside the classroom, bringing in more social and collaborative learning. Teachers can quickly create and deliver rich engaging lessons, electronically collect, annotate, and grade work, and easily collaborate and share with other educators.

7.8

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

5% Negative 82% Positive
Badge Winner
54Reviews

Instructure

Canvas

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

7.7

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

8% Negative 78% Positive
Badge Winner
140Reviews

Moodle

Moodle

Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalised learning environments. You can download the softwareonto your own web server or ask one of our knowledgable Moodle Partners to assist you.

7.5

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

7% Negative 79% Positive
Badge Winner
123Reviews

Other Evaluated Vendors


D2L

D2L Brightspace

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

7.4

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

6% Negative 78% Positive
40Reviews

Blackboard

Blackboard Learning Management Software

Blackboard is the world's leading education technology company. We challenge conventional thinking and advance new models of learning in order to reimagine education and make it more accessible, engaging and relevant to the modern day learner and the institutions that serve them.

6.8

CX Score

CX
Score

+58

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

11% Negative 69% Positive
266Reviews

Blackbaud

Blackbaud onCampus

Now more than ever, staff is expected to do more and be accountable for more. You need efficient and powerful solutions that help you achieve measurable results. Your website has direct impact on your ability to recruit and retain. Building awareness and a prospect pool is critical to your success. And from a development perspective, the vehicles you use should enable the nurturing of key relationships with a sense of purpose. Blackbaud has designed hundreds of unique websites specifically for small colleges! Our integrated solution ensures that your website not only looks great – but it also has the power to aid in attraction, retention and development.

6.6

CX Score

CX
Score

+58

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

11% Negative 69% Positive
36Reviews

Schoology

Schoology

Schoology transforms your school or district into a thriving digital ecosystem. Everything students, faculty, and parents need is in one easy-to-use platform. Teach, learn, communicate, share, and collaborate anytime and on any device.

6.3

CX Score

CX
Score

+55

Net Emotional Footprint

Net Emotional
Footprint

70

Value Index

VALUE INDEX

12% Negative 67% Positive
44Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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