Emotional Footprint Awards 2020
Banking Risk Management
SoftwareReviews names SAP Banking Risk and Compliance and IBM Algorithmics/Risk Management as Banking Risk Management Emotional Footprint Award Winners.
Banking Risk Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
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Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
SAP
SAP Banking Risk and Compliance
By focusing on risk data policy, governance, data management, and reporting, you can improve capital efficiency. Enable consistent decision making and control risk – all while increasing profits using SAP's Risk and Compliance solutions for financial institutions.
8.1
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
IBM
IBM Algorithmics/Risk Management
Risk management is evolving into a holistic, strategic function capable of using risk intelligence to unlock value and drive performance across the organization. IBM provides powerful analytics engines and business solutions to manage and measure risk through the use of effective and aligned governance, risk-aware decision making and regulatory compliance.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Other Evaluated Vendors
Experian
Experian Precise ID Platform
Precise IDSM is Experian's fraud detection and prevention platform that offers resources to outpace criminals by detecting, avoiding and managing cross-channel fraud activity.
8.0
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Oracle
Oracle for Banking Risk Management
Measure and meet performance objectives, cultivate a risk-management culture through transparency, and improve insight into customer behavior.
7.9
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
MORS Software
MORS Software
MORS Software provides treasury and risk management solutions for banks. MORS real-time solutions enable ALM, Balance Sheet, Risk and Treasury Managers to make informed and optimised decisions in all market conditions.
7.7
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
LexisNexis Risk Solutions
LexisNexis Financial Services Solutions
We offer innovative solutions to serve a wide range of industries and government while upholding the highest standard for security and privacy.
6.9
CX Score
CX
Score
+63
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX